Event Coordinator, Entertainment & Gaming

At Destination El Paso, we believe in creating experiences that inspire, connect, and celebrate the unique spirit of our community. As part of Legends Global, the premier partner to the world’s greatest live events, venues, and brands, we are committed to excellence, innovation, and a community-centered approach in everything we do. We’re always looking for passionate, creative, and service-driven individuals to help us share the soul of El Paso with the world.

To promote El Paso as a premier destination by delivering exceptional hospitality and entertainment, showcasing our borderland culture and natural beauty, curating world-class events that foster community connection, and providing fun, safe, and inclusive aquatic experiences for guests of all ages.

To be recognized as a leader in destination management, live events and venue management, and aquatic attraction management.

Full Time Event Coordinator

Legends Global, the leader in privately managed public assembly facilities has an immediate opening for the Fulltime Event Coordinator position at Destination El Paso featuring nationally recognized venues including:
El Paso Convention Center, Abraham Chavez Theatre, Plaza Theatre Performing Arts Centre, McKelligon Canyon Apitheather.

JOB SUMMARY:

Under general supervision, manage, coordinate, plan and execute all event related needs for clients contracted with Destination El Paso. Ensuring overall success and client retention for Destination El Paso and the City through outstanding customer service.

MAJOR RESPONSIBILITIES AND ESSENTIAL DUTIES:

Included but are not limited to the following:

• Ensures successful event coordination activities by monitoring events, maintaining close contact with clients and staff to ensure successful service levels are achieved.
• Meets with client groups to plan and organize assigned meetings and/or events.
• Guide’s clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
• Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
• Prepares costs estimates, monitors final billing, and settles event costs with clients in a timely manner.
• Collect and settle invoices in a timely manner.
• Provides clear, concise, and timely communication of detailed requirements to operational departments.
• Maintains Event related reports, information, and files.
• Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
• Maintains the proper image and generates positive public relations with patrons and staff.
• Schedule event staff for day-to-day operations and special events. Continue to adjust and update work schedules to reflect cost efficiency and building activity.
• Establish and maintain effective working relationships with police, fire, EMT’s and other security personnel and/or safety organizations.
• Handle complaints, disturbances or related problems with the public, staff or clients and promoters.
• Investigate, report, and provide follow-up on incidents including damage or injury to the facility or individuals.
• Work extended and/or irregular hours including nights, weekends & holidays.
• Serves as manager on duty as required.
• Perform related duties as required and assigned.

SKILLS REQUIRED:

Position requires the ability to:

• Ability to learn and demonstrate industry terminology, facility capabilities, operational procedures, event coordination and event related services.
• Demonstrate the principles and techniques of supervision, training, budgeting, and other…