Systems & Reporting Specialist

Overview

Join our Finance team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon and Olive & June. We build innovative and useful products that elevate people's lives everywhere every day.

Position: Systems & Reporting Specialist

Department: Finance

Work Location: El Paso, TX, Hybrid (work 3 days onsite)

Hybrid

Schedule:

Our standard hybrid model includes in-office collaboration from Tuesday through Thursday, with remote options on Mondays and Fridays. Schedule may vary by business needs and manager expectations.

Serves as an IT liaison for the United States AR Department, Mexico AR Department, International AR Departments, and Treasury. Responsible for all system corrections daily, weekly, and monthly. Responsible for testing updates, upgrades, bug fixes, and EDI account updates. Assists with vendor compliance, new account generation, training, and all system setups for credit/AR for all divisions. Responsible for cash management processes and reporting.

Focus on process improvement.

Work environment supports work-life balance, recognition for results, and positive cultural influence.

• Provides guidance for corrections of stuck or errored transactions in ORACLE, coordinating with divisions to obtain correct GL data and reprocess orders.
• Subject matter expert for accounts receivable and dispute management.
• Performs testing in ORACLE for credit-related transactions across test, development, QA, and production instances.
• Approves daily adjustments and rounding errors on 810s; resolves differences between EDI invoices and ORACLE data.
• Manages system changes, new accounts, invoicing processes, and supports AR specialists with system issues.
• Trains department personnel on in-system changes; requests IT changes to enhance AR workflows.
• Primary IT liaison for US, Canada, and Mexico AR departments for requests, fixes, and changes.
• Opens new accounts in ORACLE; configures accounts for sales, credit, and accounting reporting; manages claims codes, credit memo codes, territories, and order terms.
• Maintains Tax Resale Certificate (TRC) for new customers and locations; follows up on expired TRCs.
• Acts as SME/POC for ERP implementation as needed.
• Collaborates with Treasury to ensure timely cash receipts and accurate reflection in Oracle.
• Creates miscellaneous cash batches and processes credit card payments via Chase portal; ensures proper application of payments.
• Completes journal entries for daily cash transactions; reconciles DTC credit card transactions as needed; performs other reconciliations as requested.
• Assesses ITC process trends and KPIs to identify process improvements.
• Partners with AR leadership to develop and maintain best practices across the shared services team.
• Develops and implements audit processes to ensure standard, documented processes are followed.
• Reviews credit limit update requests from Sales; completes financial background review and routes to AR Supervisor for approval.
• Completes daily, weekly, monthly reporting to monitor KPIs.

• Leadership ability to train and direct AR staff.
• Strong verbal, listening, and written communication skills.
• Intermediate to advanced PC skills with expertise in Excel.
• Financial acumen; ability to work independently.

• Bachelor’s degree in finance or accounting, or related experience.
• Six Sigma Green Belt.
• Financial Risk Analysis Certification.
• 1+ year of experience with Oracle.
• 1+ year in a Systems & Reporting Specialist or similar role.
• Authorized to work in the United States on a full-time basis.

Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Helen of Troy is an Equal Opportunity/Affirmative Action Employer. We welcome diverse perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected status under applicable laws. Reasonable accommodations available upon request. For accommodations, contact Human Resources at .

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry with brands including OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June.

The above statements describe the general nature of work and are not an exhaustive list of duties. Management reserves the right to change duties at any time.