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Management and Program Analyst; Workforce Management

Job in El Paso, El Paso County, Texas, 88568, USA
Listing for: Customs and Border Protection
Full Time position
Listed on 2026-11-06
Job specializations:
  • Government
    Data Analyst
  • Business
    Data Analyst
Salary/Wage Range or Industry Benchmark: 61722 - 97087 USD Yearly USD 61722.00 97087.00 YEAR
Job Description & How to Apply Below
Management and Program Analyst (Workforce Management)
  • Hiring Agency: Customs and Border Protection
  • Department: Department of Homeland Security

Organizational

Location:

This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, El Paso Field Office, Mission Support Division, located in El Paso, Texas. Additional selections may be made to include other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

Joining Customs & Border Protection will allow you to use your expertise to provide management advice regarding the improvement and assessment of core processes and the implementation of programs and policies related to Workforce Management. This position starts at a salary of $61,722.00 (GS-09, Step
1) to $97,087.00 (GS-09, Step 10) with promotion potential to $ (GS-12, Step 10).

In this position, you will strengthen the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance. Typical work assignments include:
Advising senior leadership on approaches to improve core business processes and operational efficiency within the field office. Participating in the evaluation and redesign of organizational structures and workflows to meet changing mission requirements.

Recommending performance measures and tracking progress toward organizational goals to support decision-making. Analyzing workforce data, including staffing levels and turnover rates, to inform recruitment strategies and resource allocation. Administering employee recognition and appraisal programs, and coordinating with stakeholders to resolve personnel-related matters in accordance with established policies.

GS Salary:
Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $61722 – $97087/yr.

What is the Final date to receive applications?

Applications close on .

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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