Patient Account Representative

Overview

Facility University Medical Center of El Paso

Responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Crime Victim compensation. Responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payer contract terms and conditions and/or regulations.

• Account management that includes billing, collections, and reconciliation of the patient account
• Review claims and is familiar with CPT, HCPCS, and what an EOB/ERA is
• Claim correction and appeals for denied claims
• Works with insured and insurance companies to find a resolution on outstanding accounts

A.

Work Experience:

One year related work experience in a hospital, physician or medical insurance office required. One year experience in medical/hospital billing and collections preferred.

• Account management that includes billing, collections, and reconciliation of the patient account
• Review claims and is familiar with CPT, HCPCS, and what an EOB/ERA is
• Claim correction and appeals for denied claims
• Works with insured and insurance companies to find a resolution on outstanding accounts

B. License/ Registration/Certification:

Certified Healthcare Access Associate (CHAA) preferred.

C. Education and Training:

High school diploma or equivalent. Associate Degree preferred.