Receptionist El Paso, TX

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Full Time Operations El Paso, TX, US

2 days ago Requisition

Salary Range: $17.00 To $21.00 Hourly

The Center for Wound Healing & Hyperbaric Medicine, LLC (CFWH) provides management and consulting services to healthcare providers in the area of wound care and hyperbaric medicine. By focusing on the needs of the patients as well as the partners we serve, The Center for Wound Healing & Hyperbaric Medicine, LLC is able to bring advanced wound healing strategies to many communities around the country.

Compassion, Excellence, Passionate, Integrity, Dedication, Loyalty, Accountability, Enterprising.

• Answers telephone (non-switch board) and assists callers by either helping them directly, taking messages, and/or routing callers to the appropriate staff member.
• Greets patients upon arrival of appointment by checking them in electronically and notifying staff their appointment has arrived.
• Greets visitors and hospital staff, assisting them as appropriate.
• Schedules and registers patients for HBO therapy and/or wound care visits utilizing hospital software/systems.
• Performs clerical functions, including but not limited to, data entry, copying/scanning, filing, etc.
• Sorts and delivers incoming mail.
• Maintains a neat and clean waiting area, including circulating reading material, wiping tables when necessary, picking up garbage left behind, etc.
• Maintains a neat and organized reception desk area.
• Assists with cleanliness of employee eating area, including initiating team to clean out fridge, microwave, etc.
• Assist with transportation schedules.
• Assist with billing, coding and insurance authorizations as needed.
• Order office supplies as instructed by Office Manager/Program Director and puts away deliveries.
• Perform duties as directed by Office Manager/Program Director within scope of practice and other unit related duties as assigned.
• Maintain competencies, continuing education and certificates as required.
• Consistently adheres to company, hospital, and accrediting body clinical, safety, and compliance standards.
• Ensures compliance with the Health Insurance Portability and Accountability Act (HIPAA) by safeguarding patient information and maintaining the highest level of confidentiality standards.
• May be responsible for participating in the onboarding and training of new team members.
• Other duties as assigned.

• Current Basic Life Support (BLS) from approved agency.
• 2+ years of experience as a receptionist with an emphasis on customer service in medical clinic.
• Billing, coding and/or insurance authorization experience.
• Must possess the ability to carry out detailed written or verbal instructions independently.
• Must have professional appearance and demeanor.
• Must be highly organized with strong attention to detail.
• Strong verbal and written communication skills.
• Abilityto treat others with compassion and patience.
• Ability to work in a fast-paced team-oriented environment.
• Must possess excellent interpersonal skills.
• All employees are required to comply with HIPAA policies and procedures.

This position may require light ground and/or air travel.

The physical demands described are representative of those that must be met by a Wound Care Technician to successfully perform the essential competencies, duties, and requirements of this position. These include standing, walking, driving, lifting up to 50 pounds and sitting for extended periods of time and looking at a computer screen for extended periods of time. In addition, pushing, pulling, stooping, squatting and shifting heavy objects, as well…