IDD Crisis Intervention Specialist

Job Code: IDDCRS - 113
Revision Date: October 02, 2026

$20.50 hourly; $42,636 annually

Non-Exempt

We are an agency committed to innovative behavioral health services in trauma-informed care that promote healing and recovery to instill a sense of empowerment and foster a lifelong sense of resilience.

The purpose of this job is to respond to crisis stabilization or emergency support, which can be conducted via face to face, telephone, or virtual. In addition, conduct crisis check-ins and follow up to crisis response in accordance with the "AIM Model" and HHSC requirements for individuals diagnosed with IDD and a co-occurring diagnosis. Ability to triage cases within a hospital setting with psychiatrists, medical professionals, and paraprofessionals.

Provide education and training to MCOT, YCOT, CIT, law enforcement, and others as appropriate.

This class works under close to general supervision according to set procedures but determines how or when to complete tasks.

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position, as necessary.

• Collaborates with the service coordinator, other members of the service planning team, and paid provider, if any, to identify prevention strategies to avoid potential crisis events and to promote the person's coping skills; and training and support needs that provide the greatest chance if success of living in the community, such as scheduled respite services or planned crisis respite to avoid a potential crisis event.
• Support the service coordinator's provision of ongoing follow up and monitoring activities, including assisting the service coordinator, other members of the service planning team and paid provider, if any, in addressing concerns and issues identified during follow up and monitoring visits, such as involvement with law enforcement or emergency room visits.
• Provides education about the manner in which to engage persons with IDD and their unique needs to members of a Mobile Crisis Outreach Team (MCOT) to increase the competency of the members, law enforcement, and others as appropriate.
• Available to provide consultation to an MCOT as needed or as clinically indicated regarding a crisis event involving a person with IDD.
• Collaborate with an MCOT to develop criteria for referring a person with IDD in crisis-to-crisis respite.
• Develop a crisis respite service plan describing the therapeutic support needed by the person, for a person referred to crisis respite.
• Staff crisis encounters with POC and CIS manager.
• Provides support to individuals in an institution setting (ex. Jail, SSLC, Nursing Facility) and collaborates with their Interdisciplinary team.
• Collaborates with the service coordinator, other members of the service planning team, Transition Support Team, paid provider, if any, and natural supports regarding crisis follow up and relapse prevention activities, including assisting with a person's transition from a crisis respite back to his or her home or other appropriate setting
• Completes referrals for TST case consult and/or peer review and OBI program.
• Document all activities, collaboration and consultation provided in accordance with NADD Accreditation, HHSC Performance Contract, and NCQA accreditation & EHN documentation requirements.
• Provides immediate response to individuals diagnosed with IDD who need immediate crisis services such as community and/or hospital placement, as identified in the "AIM Model".
• Ability to triage cases within a hospital placement with psychiatrists, medical professionals, and paraprofessionals for appropriate treatment and placement planning.
• Participate in daily CIS case consultation.
• Participate in routine clinical supervision.
• Complete safety plans and/or crisis plans as applicable.
• Participate in recurring meetings with Capacity Management Meetings, Transition Support Team, Multidisciplinary meetings, and department meetings.
• Adheres to the AIMS model.
• Maintains compliance with EHN's documentation guidelines.
• Performs other duties as assigned.

Requires a Master's degree in Health or Human Services, Social Sciences, Behavioral Health, Rehabilitation or related field; a qualified intellectual disability professional as defined in 42 Code of Federal Regulations (CFR); and at least two years of experience…