PT BOH F&B Operations

At Destination El Paso, we believe in creating experiences that inspire, connect, and celebrate the unique spirit of our community. As part of Legends Global, the premier partner to the world’s greatest live events, venues, and brands, we are committed to excellence, innovation, and a community-centered approach in everything we do. We’re always looking for passionate, creative, and service-driven individuals to help us share the soul of El Paso with the world.

To promote El Paso as a premier destination by delivering exceptional hospitality and entertainment, showcasing our borderland culture and natural beauty, curating world-class events that foster community connection, and providing fun, safe, and inclusive aquatic experiences for guests of all ages.

To be recognized as a leader in destination management, live events and venue management, and aquatic attraction management.

PT BOH F&B Operations

Under immediate supervision, performs various duties in connection with scheduled events, performing duties in the kitchen facility, working as an event bartender, banquet operations, event operations, skilled and unskilled job tasks as assigned within the El Paso Convention & Performing Arts Center & All Venues

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties and responsibilities may be assigned.

• Must be able to communicate effectively, both verbal and written, in English.
• Must be able to make quick and accurate decisions.
• Consults with assistant manager regarding serving arrangements and additional employees and equipment required.
• Meets with Chef on Duty at the start of every shift to review BEO set up and labor needs.
• Anticipate customers’ needs based on BEO or assistant manager request based on product or layouts.
• Must be a leader, motivating the servers, resolving conflicts and exceeding guest expectations.
• Promotes and maintains the highest level of customer service to all Destination El Paso guests
• Determines when a guest should not be served additional alcoholic beverages in accordance with TABC policies.
• Must inspect function space prior to start of function to ensure cleanliness, organization and ambiance, (first impression, attractiveness, etc.)
• Carries out responsibilities in accordance with the organization’s/department policies and applicable laws.
• Responsible for equipment inventory monthly.
• Ensure the back of the house are maintained in a clean and orderly fashion.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Complete all paperwork and closing duties in accordance with departmental standards and assistant manager needs.
• Review status of assignments and any follow‑up action with Banquet Manager and/or oncoming Supervisor
• Notify Assistant Manager when low on items such as lemons, creamers, coffee etc.
• All other duties assigned. Runner Responsibilities
• Preps for set up of product needed for bar, concession and or other F&B needs through an event.
• Responsibilities include planning, assigning, and directing needs for F&B set ups and other operational needs that are needed to prep or set up for any F&B related events.

• High school diploma or GED
• One year’s experience as a BOH operations
• Food Handler’s and Alcohol Awareness Certificate preferred.
• Ability to prioritize multiple projects and meet strict deadlines.
• Ability to work under minimal supervision.
• Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours as needed.
• Must have a professional attitude and appearance.
• Daily lifting and carrying up to 20 lbs. Up to 10 minutes at a time.
• Performing work through repetitive eye/hand coordination
• Must be able to balance and have good manual dexterity.
• Constantly reaching, standing, walking, and stooping.
• To perform this job successfully, an individual should have knowledge of computers and basic computer programs.