IT Service Desk Lead — Customer Care & Tech Support
Listed on 2026-11-02
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
The City of El Paso Texas seeks an experienced supervisor to lead the Customer Care Operations for the Service Desk. You will oversee QA reviews, respond to customer inquiries, and track performance metrics to improve service delivery.
Responsibilities include escalation handling, reporting, staff supervision, and coordinating training. A CJIS background check will be required within six months, and a valid Texas Driver’s License is expected.
We are looking to fill the IT Service Desk Lead — Customer Care & Tech Support position at The City of El Paso Texas in El Paso, TX, United States.
We invite applications for the IT Service Desk Lead — Customer Care & Tech Support position located in El Paso, TX, United States.
The following role is for a IT Service Desk Lead — Customer Care & Tech Support with The City of El Paso Texas.
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