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IT Service Desk Analyst — First-Line Support; Global Firm

Job in El Paso, El Paso County, Texas, 79901, USA
Listing for: Norton Rose Fulbright LLP
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR

Job Description & How to Apply Below

Position: IT Service Desk Analyst — First-Line Support (Global Firm)

Norton Rose Fulbright US LLP is seeking an IT Service Desk Analyst to deliver first-level support for hardware, software, and cloud-based systems across the firm. This role acts as a key triage and escalation point, collaborating with tier two and three teams to maintain operational continuity and high-quality customer service.

Responsibilities include assisting users with top-tier service, handling escalations, documenting incidents, and contributing to the knowledge base while adhering to

We are currently recruiting a IT Service Desk Analyst — First-Line Support (Global Firm) for our team in TX, United States.

We would love to welcome a new IT Service Desk Analyst — First-Line Support (Global Firm) to our team in TX, United States.

For the IT Service Desk Analyst — First-Line Support (Global Firm) position at Norton Rose Fulbright LLP, we are reviewing applications now.

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