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Principal Technical Writer - Customer Onboarding Architect

Job in El Paso, El Paso County, Texas, 79901, USA
Listing for: Elastic
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    Technical Writer
Salary/Wage Range or Industry Benchmark: 128000 - 203000 USD Yearly USD 128000.00 203000.00 YEAR

Job Description & How to Apply Below

Elastic, the Search AI Company, is seeking a Principal Technical Writer to lead onboarding content strategy and a narrative-driven user journey that guides users from first visit to deployment. You will partner with SSC, product, and documentation to ensure accuracy and effectiveness in driving trial-to-paid conversions.

Our docs team values ownership and collaboration; you will shape onboarding across teams, turning technical capability into user success and measurable outcomes.

The Principal Technical Writer
- Customer Onboarding Architect position in the Engineering, Other field is open for applications.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Principal Technical Writer
- Customer Onboarding Architect role in the description above.

We appreciate your interest in this position.

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