Site Supervisor; ICE Transport

Title:

Site Supervisor (ICE Transport)

Location:

El Paso, TX

Schedule:

This position is mission critical and essential to the ongoing operations and requires a flexible schedule to support a 24/7/365-day operation.

About MVM, Inc.

Service, Support, Success are the pillars upon which MVM’s founders built the company, and they continue to serve as MVM’s core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members.

Working at MVM, Inc. takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. If you can envision joining a team where you will have the opportunity to provide mission driven results;

then we are looking for you!

The Site Supervisor is responsible for supervision of employees for a particular field office for contract assigned. The Site Supervisor is a strategic position that assists in oversight of all aspects of administrative, technical, operational, contractual, and financial components of the program. In addition, this position is responsible for ensuring established workflows, policies, procedures and protocols, and fiscal accountability are performed in their office.

• Enforce program changes as specified by the Field Operations Manager/Program Manager and disseminate guidance to personnel.
• Ensure ongoing program-wide compliance with contract and company policies, procedures, and guidance, with applicable laws and regulations.
• Implement, monitor, and ensure the effectiveness of the company’s quality control plan and training programs.
• Escalate concerns and suggest improvement to the Site Manager.
• Conduct random in-person spot checks during transportation events to ensure contract compliance.
• Conduct operational inspections of program activities, office, vehicles, equipment, etc.
• Monitor camera surveillance for Site Offices and vans to ensure contract compliance.
• Provide coaching, mentoring and corrective action; escalates when needed to the Site Manager.
• Provide input on future staffing needs with the Site Manager and the Field Operations Manager/Program Manager.
• Identify inappropriate employee behavior and or performance issues in collaboration with Site Managers and address through corrective and or disciplinary action.
• Manage and communicate with on-site teams that consist of Office Administrators, Logistics Specialists and Transportation Specialists.
• Manage multiple projects simultaneously, provide required reports to Executive Management on a timely basis, and manage, verify and update information in the company database system.
• Ensure compliance with quality control standards, training and contractual requirements.
• Ensure compliance with company policies and procedures and communicate changes to the team as necessary.
• Oversee logistics staff schedules, dispatch vehicles and drivers, monitor speeding levels and provide appropriate support.
• Supervise the corporate vehicle maintenance and program; ensure vehicles are cleaned, fueled and ready for trips.
• Review employee training status and certifications to stay current and meet contractual requirements on a monthly or as needed.
• Assist Site Manager in conducting orientation and on-the-job training for Office Administrators and Logistics Specialists with regular check-ins.
• Assist in ensuring proper utilization of all staff and limit overtime hours for all staff.
• Monitor Power BI metrics (Work Orders, Time-In Transit, TS Hours Worked/OT, TSs Not Worked, etc.) and improve IT systems as needed.

• Possess a bachelor’s degree from an accredited university (an associate degree with two or more years of extra relevant experience may be substituted for a bachelor’s degree, or more than four years of related experience may be substituted for a degree). If not a degree, four years of experience must be provided.
• Have at…