Critical Facilities Manager

Forever On!

From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

• Commitment to Diversity & Military Veterans
• Battle-Tested Leadership Experience
• 100% Data Center Focused
• Owner-Operator Mindset

The Critical Facilities Manager (CFM) has overall responsibility for all aspects of data center management and operations throughout the year. They will create an unwavering attitude and commitment to safety and reliability within the Data Center as they build a team of Technicians, Assistant Managers, and outside contractors capable of achieving the goal of 100% availability. The CFM will drive continual improvements to the operation by creating an expectation of learning and development of their staff.

RESPONSIBILITES

• Manage the complete physical asset pertaining to the Operation and Maintenance of the critical and noncritical data center infrastructure equipment and systems
• Build a staff of qualified technicians and junior managers with the necessary skill sets to deliver Total Availability (100% uptime) to T5’s customers while minimizing risk
• Manage power and cooling capacity and monitor environmental conditions within the Data Halls
• Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and business impact and communicate issues to management and customers in a timely manner
• On-call 24x7 to respond to all data center emergencies
• Manage the customer relationship and act as the single point-of-contact for all facility-related issues, including, but not limited to schedules, new business, projects, budgets and expansion and staffing
• Manage the on-boarding of new sites by working closely with the T5D and T5FM teams to ensure a seamless transition from construction to operations with a goal of 100% compliance with all T5 standards, policies, and lease expectations
• Manage day-to-day facilities support and operations staff, including coaching, progressive discipline, and separation
• Oversee the development and accuracy of site-level operating procedures and other documentation
• Manage oversight from preventive maintenance inspections and provide guidance on how to address issues
• Determine actionable items to address Quality Control review results
• Implement and develop standards for using the Computerized Maintenance Management System (CMMS) to manage all planned and unplanned data center work
• Audit all CMMS databases for accuracy and completeness, produce reports as required at customer request, control system access and user credentials
• Manage access to the Data Center(s) ensuring the appropriate access control lists are maintained and reviewed regularly
• Customize planned maintenance procedures and schedules to follow best practices and OEM recommendations
• Assist and plan with clients on facilities issues
• Make space and power recommendations to the customer and manage power and cooling capacity and environmental conditions within the data halls
• Responsible for working with the VP FM to identify, document, and implement new policies and procedures as needed
• Enforce strict adherence to Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
• Manage site safety and environmental compliance
• Responsible for the development and execution of annual opex and capex budgets
• Approve all facility invoices
• Work closely with T5HR to identify, evaluate, and hire new employees; ensure new employees are onboarded in a timely manner
• Set, review and…