Senior Vice President​/Chief Operating Officer

United Way of El Paso County is committed to improving the lives and futures of all people in the community. We bring together expertise, funding and volunteer support to positively impact education, health, basic needs, and financial stability. In partnership with others, we work to eliminate inequities experienced by diverse populations so that all people have a safe, healthy home environment, achieve their educational potential, and increase their financial stability.

We commit to building bridges across cultural, racial, religious, and economic boundaries.

POSITION: SENIOR VICE PRESIDENT/CHIEF OPERATING OFFICER

REPORTS TO:

President and CEO

PURPOSE:

The Senior Vice President/Chief Operating Officer (SVP/COO) supports the mission of United Way of El Paso County (UWEPC) by leading a team of passionate and committed individuals to develop and sustain deep redesign of its strategy and operations.

The SVP/COO will lead operations, assisting the CEO in governance and corporate administrative matters, including business/strategic planning and organizational change efforts. The SVP/COO will provide supervision and oversight to staff teams and departments, in addition to representing the organization in the CEO’s absence in public meetings, events and with volunteers and other stakeholders to further United Way’s interests.

Demonstrate ability to think strategically about the unique role, approaches and contributions of United Way of El Paso County.

Ability to develop and implement United Way’s overall business/organizational strategy, integrating the functional areas into highly effective community impact response to critical community needs.

Have extensive experience in leading high‑performing teams (volunteers and staff) in the design and delivery of results-based, high-profile, large-scale initiatives, programs and advocacy/public policy efforts.

Provide leadership and management to a high‑performing team of volunteers, staff and community members by clarifying priorities, creating and monitoring progress towards organizational and individual goals. Working closely with the CEO and Board, direct the cultivation, solicitation, execution, and stewardship of UWEPC’s resources.

• Assist the implementation of corporate partnerships and their employees through new engagement opportunities, existing initiatives and lead the change management process for a successful philanthropy transformation.
• Assist to engage leadership, Board, and external champions to identify, connect with, and secure new mutually beneficial partnerships across a variety of industries and sectors.
• Invest time and focus in helping to develop and implement new norms for utilizing our CRM for managing portfolio and account activity, donor outreach, donor research, employee engagement, event attendance, communications, etc.
• Oversee Engagement (Marketing & Communications); produce compelling digital and printed corporate giving assets to promote our work, elevate our existing partners, and demonstrate the impact of corporate partnership investments.
• Consult with other United Way markets on best practices and innovations in corporate giving.
• Attend and participate in community events to strengthen United Way's presence and establish and grow relationships.

• Oversight of Human Resources functions, including establishing staff benefits and policies designed for attracting and retaining qualified staff.
• Manage, coach, and develop staff leaders.
• Perform duties in accordance with UWEPC policies and procedures.
• Manage department budget and expenses including planning and management of budget line items for specific outcomes.
• Direct and manage employees, interns, consultants, and volunteers.
• Ensure staff work plans meet organizational goals and objectives.
• Counsel and assist staff in professional growth and development within UWEPC and the community. Conduct timely performance evaluations.
• Serve as general resource to all staff, facilitate internal committees as requested.
• Implement the goals and objectives of the Board‑approved Strategic Plan and on a regular basis,…