Quality Assurance Specialist - Data Center

IES Communications is seeking a Quality Assurance Specialist (QAS) to support low-voltage installation quality and technical training on mission-critical data center construction projects.

This role combines field inspections, quality assurance audits, curriculum development, and hands-on coaching to strengthen installation practices and technical proficiency. The QAS partners with project teams, operations leadership, customers, and the training team to ensure work meets project specifications, installation standards, and customer quality requirements while driving continuous improvement.

• Deliver technical training: Develop and deliver classroom instruction and hands-on field coaching covering low-voltage installation, material handling, testing procedures, and quality standards.

• Develop curriculum and learning paths: Create and maintain skills-based training programs for new and experienced employees, partnering with the training team to update content as products, procedures, and project requirements evolve.

• Establish project quality plans: Lead the development of site-specific Quality Plans and support site startup processes aligned with project scope and customer expectations.

• Support First-of-Kind installations: Coordinate First-of-Kind (FOK) installation reviews, conduct inspections, and secure customer approval to establish standards for subsequent work.

• Conduct inspections and audits: Perform daily field walks and quality audits to verify compliance with approved FOK installations, project specifications, and installation requirements. Document deficiencies and coordinate corrective actions with project teams.

• Manage quality documentation: Schedule, track, and complete inspections and quality checklists, maintaining accurate records in IES and customer reporting platforms.

• Report quality performance: Prepare weekly reports outlining project quality, recurring issues, corrective actions, and emerging risks. Escalate concerns to operations and program leadership.

• Partner with project stakeholders: Lead or participate in customer and leadership walkthroughs, provide on-site technical support, and reinforce consistent installation practices.

• Drive continuous improvement: Identify process gaps and use inspection findings to improve training, reduce rework, and strengthen craftsmanship while maintaining a safe, productive learning environment.

• Perform other related duties as assigned.

Min

USD $38.00/Hr.

Max

USD $41.00/Hr.

• Communicate effectively with employees, customers, vendors, and leadership through written reports, presentations, classroom instruction, and field coaching.

• Demonstrate strong organizational skills, attention to detail, critical thinking, and problem-solving abilities.

• Work independently and collaboratively with management and project teams to develop, implement, and evaluate process improvements.

• Model professionalism, ethical conduct, safety, quality, and customer service while supporting company policies, culture, and mission.

• Read and interpret blueprints, project specifications, installation standards, and quality and reporting requirements.

• Learn and teach company and customer requirements for low-voltage installation, material handling, and testing.

• Accommodate nonstandard work schedules as needed to support project and employee training.

• Travel within branch and regional territories as required.

• Climb ladders, operate hand and power tools, and lift up to 50 pounds during training demonstrations and field activities.

Required Qualifications

• High school diploma or equivalent.

• 3–5 years of…