Retail Store Management Trainee

Retail Store Management Trainee - 3754 role at First Cash
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The role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

Pay
: $13.00 to $22.40 per hour.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access: withdraw up to 50% of earned wages up to seven times in a payroll cycle (starting on the 2nd day of employment).
• Unlimited commission above hourly base rate.
• Vacation: one week paid after six months; additional weeks after 1 year; 2 weeks on each anniversary thereafter; 120 hours after five years. PTO/Vacation grants adjust per state/local requirements.
• Sick/Personal: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2–5); 24 hours after five years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement through First Cash Education (up to $2,000 per year) for full-time employees who meet requirements.
• Access to 10,000+ discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in 401(k) after six months of employment.
• Access to First Cash Pet Insurance.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment. Alongside the Store Manager, this role analyzes store financial statements to ensure financial goals are met. The role requires commitment to the asset protection program, promotion of the business, and targeting new customer acquisitions. Employees work with jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more. This position offers an hourly wage plus potential commission and bonuses based on store performance;

actual pay depends on location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing issues.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through prescribed channels.
• Open and close the store, count cash drawers and merchandise, and follow procedures to protect assets.
• Ensure asset protection through inventory control and safety procedures.
• Administer store processes, including inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet First Cash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to align with store mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to stand, walk, and perform duties for extended periods, including climbing, bending, pushing and pulling, per applicable laws.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers outside the building or in exterior storage areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate.
• Flexibility to work a retail schedule,…