Assistant Manager, Operations | Cielo Vista Mall Pop

Assistant Manager, Operations | Cielo Vista Mall Pop Up

Apply for the Assistant Manager, Operations | Cielo Vista Mall Pop Up role at lululemon.

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we serve.

As a company, we focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive, and growth‑focused environment for our people.

Job Summary

The Assistant Manager, Operations is an essential part of the store leadership team, responsible for ensuring the retail business runs smoothly. This role manages business enablers (financials, P&L, budget, expenses, cash), inventory, vendor relationships, technology, and facilities, writes the weekly schedule, and performs people‑related administrative activities such as payroll. The assistant manager also executes company‑driven operations projects at the store level.

• Operations, Product, and Strategy
  • Implement the Store Manager’s Operations vision and cascade to team members.
  • Plan and prepare weekly team member schedules according to labor requirements, availability, and budget considerations.
  • Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
  • Review, monitor, and partner with Store Manager to manage the budget and other business data and metrics, and inform planning processes.
  • Provide retail floor leadership to team members, including planning coverage and making decisions to maintain efficiency.
  • Support sell‑through management by ensuring accuracy of inventory counts and coordinating labor hours.
  • Execute company‑level operations‑focused directives, projects, and initiatives.
  • Understand and adhere to people safety policies and procedures.
• Leadership and People
  • Create and foster a respectful, inclusive team environment.
  • Perform administrative actions: payroll, vacation approval, shift swaps, documentation.
  • Inform people managers of projected team growth needs.
  • Establish supportive relationships with all team members, focusing on development.
• Guest Experience and Community
  • Facilitate a seamless end‑to‑end guest experience, monitoring omnichannel programs.
  • Collaborate with team to ensure an optimal guest experience.
  • Resolve guest feedback, including escalations and urgent requests.
• Budget Responsibility
  • Accountable for delegated aspects of controllable budget and labor hours.
• People Management
  • Indirectly responsible for a subset of store employees as delegated by Store Manager.
• What We Look For
  • Inclusion & Diversity:
    Supports an inclusive environment.
  • Integrity:
    Behaves honestly, fairly, and ethically.
  • Adaptability/Agility:
    Navigates uncertainty, changes priorities.
  • Leadership:
    Leads, motivates, empowers, and directs people.
  • Collaboration and Teamwork:
    Works productively with others.
  • Decision Making/Problem Solving:
    Identifies opportunities, evaluates alternatives.
  • Strategic Thinking:
    Considers lasting implications of decisions.
  • Business Acumen:
    Understands business information.
  • Interactive Communication:
    Conveys information effectively.

• Eligibility
  • Must be legally authorized to work in the country of the store.
  • Must have reliable transportation to travel to the assigned store.
• Schedule / Availability
  • Work occurs on a variable schedule which can include early mornings, mornings, afternoons, evenings, late nights or overnights, weekends, and holidays.
• Experience
  • At least 1 year of experience managing business operations and administration, including scheduling and managing labor hours, and managing projects or processes.
• Job Assets (nice to have)
  • Education:
    
    High school diploma, GED, or equivalent.
  • Education:
    
    Bachelor’s degree or equivalent.
  • Experience:
    
    1 year retail or sales‑specific management experience.
• Work Context
  • Work occurs in an environment with bright…