Retail Store Management Trainee

Overview

We are currently looking for the right Retail Store Management Trainee to join our Team!

$15.25 to $17.00 per hour

This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3.16 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: one week after six months of active, full-time service. Eligible employees receive an additional week after one year and two weeks on each anniversary thereafter (subject to state/local requirements). 120 hours after five years.
• SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on the first day of active employment.
• Tuition Reimbursement with First Cash Education up to $2,000 per year for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment!

Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

This position offers an hourly wage, plus Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes within the store, including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans issued.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.