Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our team. This role is designed for external retail assistant managers and store managers interested in fast-tracking into a Store Management position. Minimum of 1 year retail management experience required. Pay range: $15.25 to $22.40 per hour. Possible additional earnings through commissions and incentive programs.

Position Summary: We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is responsible for the day-to-day operations of the store and promoting a positive/productive environment. This role will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction.

The position sets the tone for a customer-centric environment. You will assist in analyzing store financial statements to ensure goals are met and participate in asset protection, store promotion, and new customer acquisition. The role involves working with a variety of merchandise including jewelry, general merchandise, tools, electronics, firearms (in FFL locations), and more.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and follow procedures to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees to align with the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Perform other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in compliance with laws.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers outside the building or access exterior storage.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Store Manager Trainee will work 45+ hours per week; hours vary by business needs.
• Computer literate; able to operate POS systems and office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience required.
• Ability to work independently with minimal supervision; strong work ethic and business sense.
• Bilingual applicants encouraged to apply.

• Hourly wage plus potential commission and bonuses based on store performance.
• Commission plan information: 2-8% commission based on gross profit of personal performance; details provided during interview.
• Perks and benefits include comprehensive medical/dental/vision, life and other options; earned wage access; employee discounts; tuition reimbursement up to $2,000 per year; 401(k) eligibility after six months; and more.

Note:

The information in this description is not all-inclusive. Management may assign or reassign duties as needed. Arbitration agreement may be required. Payrates comply with applicable local minimum wage requirements. Earned Wage Access is provided by Net Spend;
First Cash 401K is available to employees 21+. Maximum base pay rate is based on prior experience and skills. Privacy policy and contact preferences information apply to communications from First Cash Talent Acquisition.

First Cash Holdings, Inc. is an Equal Opportunity Employer — It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law.

Reasonable accommodations are provided as required.