Assistant Store Manager - El Paso

Founded in 2017 in New York, TESO Group is an Asian-inspired lifestyle retail company bringing premium Asian products and culture to the U.S. market. With brands including TESO LIFE, TESO X, and TESO Mini, we offer a curated mix of beauty, snacks, home goods, and trendy collectibles—delivering quality, value, and a unique shopping experience.

• Store Manager Task Execution & Shift Leadership
• Carry out the Store Manager's daily priority tasks and coordinate staffing assignments, replenishment, merchandising, customer complaints, exception reporting, and closing inspections.
• Lead on-site operations when the Store Manager is absent and maintain normal store operations.
• Check task completion across all areas to ensure issues have clear follow-up and results are reported.
• Support product merchandising, replenishment, shelf organization, front-facing, FIFO rotation, price labels, POP materials, and promotional display maintenance.
• Promptly arrange correction of out-of-stocks, misplaced products, incorrect price labels, expired promotional labels, and similar issues.
• Assist category Team Leads with receiving and shelving merchandise, replenishment, stockroom organization, and product put-away.
• Assist with expiration-date checks, near-expiration records, expiration-risk reviews, damage records, shrink reporting, and exception reporting.
• Ensure no expired products are offered for sale and process/report exception products according to procedure.
• Assist with management of testers, samples, supplies, display props, and promotional gifts.
• Lead by example in proactive customer greetings, professional recommendations, service language, and customer farewells.
• Assist with customer complaints, returns/exchanges, and in-store service exceptions.
• Promptly elevate issues that cannot be resolved on site or may become more serious to the Store Manager or Area Manager.
• Employee Coaching & Execution Correction
• Assist the Store Manager with new-hire coaching, job training, product knowledge training, and work-process checks.
• Provide on-the-spot reminders and corrections for execution issues involving service, replenishment, merchandising, cashiering, cleanliness, and closing procedures.
• Promptly address and report employee discipline, attitude, or execution concerns to the Store Manager.
• Cashier, Cash & Closing Safety
• Assist in overseeing cashier procedures, refunds, transaction voids, cash records, safe controls, and deposits.
• Perform closing inspections, including refrigerator doors, air conditioning, power, computers, door locks, lighting, and equipment.
• Support corrective actions from store inspections and follow up on photos, records, or reinspection results.

• Education :
  Associate degree or above; majors in retail management, marketing, business administration, or related fields preferred.
• Professional Experience : 3+ years of store management experience in retail, supermarkets, beauty, lifestyle retail, or service industries.
• Knowledge & Skills :
  Familiar with store sales, merchandising and replenishment, inventory expiration management, shrink control, cashier procedures, customer service, scheduling, and basic data analysis.
• Core Competencies :
  Strong floor-management, execution, employee-coaching, and problem-solving capabilities, with a strong sense of responsibility and customer service.

• $23 per hour
• Quarterly Performance Bonus:
  This position is eligible for a quarterly performance-based bonus, subject to the eligibility requirements, performance criteria, and terms of the Company's bonus program.
• 401(k) & 401(k) matching - subject to the eligibility requirements
• Health insurance
• Paid Time Off

Job Type: Full-Time