Plumbing Service Technician

At Ultimate Heating, Air & Plumbing, we've spent over 20 years building a reputation for excellence in the Boise Valley - and we're continuing to grow.

We're looking for a
Plumbing Service Technician
who takes pride in their work, delivers high-quality service, and creates strong customer experiences on every call.

This role is critical to our success - you are the face of the company in the home, responsible for solving problems, building trust, and representing our standard of excellence.

If you are driven, accountable, and customer-focused, this is your opportunity to join a high-performing team.

• Pay:$18.00 - $40.00 per hour (Training Pay)
• Performance-based earning
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off & Holidays

• Company vehicle, phone, and iPad
• Company-provided uniforms
• Fully stocked support and resources

• In-house training school
• Ongoing technical and customer service training

• Strong team environment focused on performance and accountability
• Company events, bonuses, and perks (Boise Hawks tickets, team outings)
• Year-round work and career stability

This is not just fixing plumbing issues - this is about
delivering a professional, high-quality customer experience from start to finish.

You will:

• Diagnose and resolve plumbing issues
• Educate customers and recommend solutions
• Represent the company with professionalism and confidence

• Perform residential and light commercial plumbing repairs and installations
• Diagnose issues accurately and provide effective solutions
• Complete jobs efficiently while maintaining high-quality workmanship

• Build trust with customers through clear communication and professionalism
• Explain issues and solutions in a way customers understand

• Take ownership of job performance and results
• Maintain productivity, efficiency, and quality standards
• Continuously improve through feedback and coaching

• Maintain clean and organized job sites
• Accurately document job notes and service details
• Follow all company processes, procedures, and safety protocols
• Communicate effectively with dispatch, management, and team members
• Support team goals and contribute to a positive work environment

• 21+ years old with a valid driver's license and insurable record
• Ability to pass a background check and pre-employment drug screen (including marijuana)
  Plumbing experience:
• Apprentice or Journeyman plumbing license:
  Required
• Strong mechanical aptitude and attention to detail
• Knowledge of plumbing systems, codes, and safety standards
• Strong communication and customer service skills
• Ability to work independently and manage time effectively

• This is a
  customer-facing role - professionalism and communication are critical
• You will be expected to deliver both
  technical excellence and customer experience
• Success in this role comes from
  ownership, accountability, and consistency

• Plumbing:2+ years (Required)

• Apprentice or Journeyman Plumbing License (Required)