Field Service Engineer​/Technician, level I, Local-SFS

• Forklift certification

Your day-to-day

As a Service Technician, it is your mission to support the sustainable profitable growth of the company through exceptional customer service, with a focus on safety, operational efficiency, quality, team development, collaboration, and customer satisfaction. The mission is to develop your skills with various pump technologies as well as supporting the team’s performance.

• Repairs, replaces, and rebuilds API 610 pumps by disassembling and inspecting parts for wear, warping, or other defects with the use of inspection tools, gauges, and testing equipment.
• Installs pumps onto base plates and assemble motors, manifolds and tubing as required.
• Repairs, replaces, and rebuilds pumps by disassembling and inspecting parts for wear, warping, or other defects with the use of inspection tools, gauges, and testing equipment.
• Prepares and paints new and rebuilt equipment per company procedures.
• Prepares repair reports and field service reports by collecting, documenting, and analyzing pump and customer information.
• Verifies quality and pump performance by conducting shop run tests, recording test data, and maintaining accurate performance and test records on repaired pumps.
• Maintains parts and supplies inventories by checking stock to determine inventory level and recording the use of all parts used in the repair of a pump.
• Maintains technical knowledge by attending educational workshops and on-the- job training sessions.
• Maintains safe and clean working environment by complying with procedures, rules, good manufacturing practices, customer requirements, and local and federal regulations.
• Share technical knowledge, traveling to customer sites including offshore and foreign countries, and assisting with troubleshooting, repairs, and start-ups.
• Anticipates and understand needs of customer
• Represents the core values and cultural behaviors of Atlas Copco at all times.
• Perform other duties as assigned.

Your skills and experience

• 2+ years of industrial pump service and repair experience (multi-stage centrifugal pumps, or similar equipment), or equivalent combination of education and experience.
• Strong mechanical troubleshooting and diagnostic skills, with the ability to perform repairs independently.
• Ability to read and interpret technical drawings, manuals, and specifications.

• High School Diploma or GED

• Forklift certification
• Crane certification
• Valid Driver’s License
• Current U.S. Passport
• Technical Training Certifications related to Pump technology.

• Experience with Microsoft Suite (Excel, Word, PowerPoint)
• Email communications (Outlook), and ability to communicate technical information clearly.
• SAP is a plus

• Strong problem-solving, troubleshooting, and technical skills.
• Excellent communication, interpersonal, and organizational skills.
• Ability to write routine reports and correspondence.
• Ability to work through problems from both a technical and customer requirement perspective.

• Working knowledge of ISO 9001, ISO 14001, and ISO 45001 standards.
• Ability to independently troubleshoot, diagnose, and repair pumps and related mechanical equipment.
• Experience performing equipment calibration, preventive maintenance, and corrective repairs.
• Ability to identify root causes of equipment failures and recommend repair solutions.
• Proficient in reading and interpreting technical drawings, manuals, and specifications.
• Experience operating machine shop equipment, including lathes, drill presses, and related machinery.
• Strong commitment to safety, quality, and customer service.

• Travel to Germany for job related training for a minimum of six weeks.
• Ability to travel for field service…