Human Services Technician

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don't match-often adding hundreds of dollars each month to what you take home or save.

Here's what you get as a full-time employee:

* 100% paid health insurance for you, and 50% paid for eligible family members-saving you hundreds every month in out-of-pocket medical costs

* Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans

* Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that's time off you're actually paid for)

* Optional dental, vision, and life insurance-at rates much lower than most private plans

* Flexible spending accounts for added tax savings on health and dependent care

* Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional

Title:

Human Services Technician

Job Title:

CPS CVS Unit HST I

Agency:
Dept of Family & Protectve Svc

Department:
Region 10 CPS Dir Del - CVS

Posting Number: 12263

Closing Date: 06/23/2026

Posting Audience:
Internal and External

Occupational Category:
Protective Services

Salary Group: TEXAS-A-11

Salary Range: $3,007.33 - $3,946.25

Pay Frequency:
Monthly

Shift: Day

Additional

Shift: Days (First)

Telework:
Not Eligible for Telework

Travel:
Up to 75%

Regular/Temporary:
Regular

Full Time/Part Time:
Full time

FLSA Exempt/Non-Exempt:
Nonexempt

Facility

Location:

Job Location City: EL PASO

Job Location Address: 501 HAWKINS BLVD

Other Locations:

MOS Codes:
No military equivalent

Brief

Job Description:

This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the general public.

To learn more DFPS, please .

Essential Job Functions (EJFs):

* Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.

* Observes and/or supervises parent and child visits.

* Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.

* Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.

* Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.

* Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.

* Attends work regularly in accordance with agency leave policy.

Knowledge,

Skills and Abilities

(KSAs):

* Knowledge of Child Protective Services

* Knowledge of community resources

* Ability to communicate effectively verbally and in writing.

* Ability to follow instructions.

* Ability to get work effectively with others.

* Ability to effectively supervise children of various ages.

* Ability to operate a personal computer, several software packages, and basic office equipment.

* Ability to work in an office supporting several staff members.

Registrations, Licensure Requirements or

Certifications:

This position requires use of the applicant's personal motor vehicle to complete job functions.

Applicants for positions must have a reliable motor vehicle, and acceptable…