Travel Youth Care Worker; ICE Transport

Position: Travel Youth Care Worker (ICE Transport)
* Responsible for the safe and secure transportation of unaccompanied minor(s) and/or families in a humane manner and in accordance with MVM’s and customer’s established policies and Standard Operating Procedures.
* Responsible for picking up UACs and families at different location points and transporting them to final destinations in a safe and efficient manner.
* Provides orientation to all minors and/or families in a language they understand, explaining the transportation process and answering questions.
* Maintain current training and certification requirements in accordance with state and ICE/ERO standards.
* Reviews all documentation to ensure it contains all information needed for travel.
* Follow property and tag process, ensuring all required documents are accurately prepared and completed.
* Completes, verifies, and provides required documentation to approved parties.
* Must be able to de-escalate, in both controlled and uncontrolled situations with uncooperative individuals.
* Provides approved clothing, hygiene supplies, meals, snacks, water, and drinks for the minors and/or families for the duration of the assignment.
* Completes applicable inspections, to include vehicle safety and security inspections.
* Must follow Department of Transportation (Use the "Apply for this Job" box below). as required.
* Ensures the safety of all passengers during the transport; responsible for ensuring all occupants wear seatbelts.
* Ensures car seat and/or booster seat is properly installed prior to a minor entering the vehicle.
* Must maintain “line of sight and sound” supervision of each minor and/or families during transport.
* Logs transportation details in MVM’s proprietary system, such as medication, meals, communication, delays, etc.  in milestones at the beginning, during and end of transport.
* Reports into the Command Center/Shared Services and Site at established check points and provides updates on any changes, disruptions, or concerns throughout the transportation route.
* Records medication for minors in milestones, if applicable, to include the type of medication, the number of times the medication is administered throughout the transport and any irregularities.
* Reports all emergency situations following company’s SOP and processes.
* Conduct a headcount of all customers before departure, during transit, and after each stop as required.
* Maintain a constant line of sight with assigned individuals for the full duration of each assignment.
* Performs program-specific duties involving the use of force and restraints, as per SOP guidelines.
* Must follow all pick-up and escort procedures; conduct pat-down searches as required for each assignment.
* Ensure compliance with safety and security protocols at all times.
* Maintains close communication with Command Center/Shared Services, and Site leadership during travel.
* Provide coaching as needed; act as a mentor and resource for recently hired staff, offering guidance on company policies, procedures, and best practices.
* Must be available to support out-of-state assignments and Temporary Duty (TDY) assignments as required by organization needs.
* Must be able to travel on short notice and on a frequent basis, both domestically and internationally, via air and/or ground transportation.
* Must maintain readiness to perform assigned responsibilities at temporary duty locations.
* Stand or walk on various surfaces for extended periods of time.
* Frequently lift/carry luggage or other items overhead weighing up to 40 lbs.
* Drive a 15-passenger van (also known as a commercial motor vehicle) as needed based on operational needs.
* Must be flexible to work holidays, overnight, weekends, and multiple shifts to support a 24/7 operation; work prolonged hours.
* Other duties as assigned.
* Associate degree in an appropriate discipline from an accredited college (a high school diploma with one or more years of extra relevant experience may be substituted for an associate degree).
* Have at least two years of documented experience in a field related to law, social work, detention, corrections, or similar occupational area; as well as certification, licensure, and credentials applicable to the…