Accounts Receivable Specialist

Job Description

Accounts Receivable Specialist

Employment Type: Freelance

We are seeking a detail-oriented Accounts Receivable Specialist to support the full accounts receivable cycle for a diverse customer portfolio. This freelance role will focus on accurate invoicing, timely collections, account reconciliation, deduction research, and resolution of customer payment issues.

The ideal candidate is organized, analytical, and comfortable working across internal teams and directly with customers to maintain accurate records, reduce aged receivables, and support healthy cash flow.

• Manage collections for an assigned customer portfolio and follow up on outstanding invoices.
• Create, review, and process invoices, credit memos, debit memos, and account adjustments accurately and on schedule.
• Monitor accounts receivable aging, identify past-due balances, and elevate collection risks as appropriate.
• Research, document, and resolve customer deductions, chargebacks, short payments, and billing disputes.
• Maintain customer account records and reconcile account activity to ensure balances are accurate.
• Communicate with customers by phone, email, and through customer payment portals to resolve invoicing and payment issues.
• Partner with customer service, sales, operations, shipping, and finance teams to resolve root causes of billing discrepancies.
• Prepare recurring aging, collections, dispute, and cash-application reports using Excel.
• Support month-end close activities, including account reconciliations and reporting.
• Maintain clear documentation for audits, disputes, collections activity, and account changes.

• 2+ years of experience in accounts receivable, collections, billing, or a related finance function.
• Experience managing customer accounts, invoice follow-up, and payment reconciliation.
• Ability to investigate and resolve deductions, chargebacks, short payments, and other account discrepancies.
• Strong Excel skills, including the ability to maintain aging reports and organize financial data.
• Excellent attention to detail, organizational skills, and ability to manage competing priorities.
• Clear written and verbal communication skills with a professional, customer-focused approach.
• Comfort working independently in a fast-paced, deadline-driven environment.

• Experience in a retail, wholesale, consumer products, or high-volume invoicing environment.
• Familiarity with ERP systems, customer portals, and financial reporting tools.
• Working knowledge of general ledger processes and month-end close support.
• Bachelor’s degree in Accounting, Finance, Business, or a related field.

• This is a freelance engagement.
• Compensation and work arrangement will be determined based on experience, location, and assignment requirements.