Law Firm Operations Manager

$100000 - $150000 per year | El Segundo, CA | On-site | Permanent

California-based plaintiff-side law firm specializing in consumer protection and lemon law litigation. The firm represents consumers in disputes involving defective vehicles and related warranty issues, offering attorneys the opportunity to handle meaningful litigation and advocate directly for clients.

The firm is looking for a Law Firm Administrator in El Segundo. In this role, you will work directly with the Chief Operating Officer and Managing Partner to coordinate employee support, timekeeping, HR administration, technology, and office facilities. The position is hybrid with at least 2 to 3 days per week in the office and additional onsite time as needed.

• Work with firm leadership daily to manage operational priorities, carry out decisions, and provide timely updates on open items, deadlines, and issues requiring attention.
• Serve as a central resource for attorneys, department heads, and support staff, answering general questions and coordinating solutions across departments.
• Support routine HR administration, including employee records, time-off tracking, policy acknowledgments, and coordination with leadership and HR or payroll providers.
• Coordinate onboarding from start to finish, including paperwork, orientation, equipment, workstations, phone setup, system access, and department introductions.
• Coordinate offboarding, including equipment recovery, access removal, records updates, and handoff of work and information to the appropriate team members.
• Provision and manage approved Microsoft 365 / Office 365 accounts, email, licenses, and permissions, coordinating access changes with leadership and IT support.
• Configure and provision employee phones, extensions, and related settings in the firm's phone system.
• Provide routine technical troubleshooting and employee support; coordinate with IT vendors and software providers to resolve more complex issues.
• Maintain current records of equipment, systems, vendors, and access procedures, and help employees use the firm's tools effectively.
• Coordinate office supplies, maintenance, repairs, service providers, deliveries, mail, and other facility needs; follow through until issues are resolved.
• Collect checks from the office, complete deposit runs and maintain appropriate records and handoffs with the accounting team.
• Provide reception and other administrative coverage when employees are unavailable, and coordinate backup support to keep daily operations moving.

• Prior experience in office management, business operations, HR coordination, or a comparable administrative role; law firm or professional services experience is preferred.
• Strong organizational skills, attention to detail, and the ability to manage competing priorities with consistent follow-through.
• Comfort supporting business technology, troubleshooting routine issues, and learning new systems; experience administering Microsoft 365 and business phone systems is preferred.
• Familiarity with timekeeping, payroll coordination, employee records, and onboarding or offboarding processes.
• Clear written and verbal communication, sound judgment, and professionalism when working with executives and employees at every level.
• Discretion with confidential personnel, financial, and client information.
• Ability to meet the onsite schedule and handle office errands, including bank deposits.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national…