Optical Office Assistant

Our El Segundo office is looking for a dedicated and experienced receptionist to handle telephone calls, patients and to assist with administration duties if called upon. We offer a competitive salary, great benefits, paid leave and flexible hours.

• Customer Service – you are the first impression of the company.
• A successful receptionist will be friendly, organized and knowledgeable about the company.
• Must be detail-oriented and have ability to multi-task
• Ability to be efficient and productive in a fast-paced environment
• Must have enthusiasm and possess excellent customer service skills
• Must possess basic math and money handling skills
• Enjoy working with people and possess a friendly and outgoing personality
• Computer Skills – you will need to answer emails, use the phone system, schedule appointments and manage schedules.
• Communication Skills – listening to patients and management, speaking in a clear and friendly way over the phone and face-to-face are essential.
• Minimum:
  Up to and including one year of experience medical reception and customer service
• Minimum:
  Experience working with the public
• Preferred:
  Over 1 year of experience
• Employees must comply with any state and local masking orders.
• In addition, employees are expected to wear a mask in areas where physical distancing cannot be attained.

• Responsible for providing patient-oriented service in a clinical or front office setting; performs a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, screening/forwarding incoming calls, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Update calendars and schedule vendor meetings
• Greet and welcome patients as soon as they arrive at the office
• Perform other clerical duties such as photocopying, transcribing and faxing
• All hires are based upon successful completion of background checks

All employees shall meet all applicable safety, sanitary, and infection control policies, and shall project a positive, professional image of our office.