FlexPLM Business Analyst

ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders;

a strong Customer Focus;
Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation.

ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%.

With this strong growth momentum, ITC Infotech is now embarking on its next journey, known as 'Next Orbit,' with the ambitious goal of reaching $1 billion in annual revenue within the next four years. The Americas region is a critical part of this charter and is expected to increase its contribution to total revenue from the current 35% to a range of 40% to 50%.

Manufacturing is a key vertical for the group and ITC Infotech with BFSI, Retail, CPG, Travel, Transportation & Hospitality being others.

The FlexPLM Business Analyst leads requirements elicitation, business-process mapping, functional analysis, and acceptance definition for PLM across retail, apparel, and fashion operations. The role supports platform configuration by translating approved business requirements into functional specifications and working with technical teams. This hybrid position is split evenly between on-site stakeholder collaboration and remote delivery responsibilities.

• Workshop Facilitation and Stakeholder Engagement
• Plan and lead requirements elicitation and validation workshops with business-track owners across brands and implementation tracks, documenting decisions, open items, shared requirements, and cross-track dependencies.
• Requirements Analysis and Traceability
• Manage requirements, status, priorities, acceptance criteria, and end-to-end traceability across solution design, backlog refinement, build, testing, and release, working with the Project Manager, Scrum Master, product owners, and delivery teams to maintain readiness across implementation tracks.
• Functional Specifications and Solution Design Support
• Convert approved requirements into functional specifications for FlexPLM, Windchill, or Thing Worx.
• Document current-state and future-state business processes and identify the gaps between them.
• Support configuration and design decisions by defining clear acceptance criteria for successful build and testing.
• UAT and Data Migration Support
• Help business teams develop UAT test cases and acceptance criteria, and support business-track owners during UAT execution.
• Support business-side source-to-target data mapping when requirements involve legacy data, including attribute definitions, business rules, and exceptions.

• Requirements Readiness:
  Baseline 95% of planned requirements by the agreed milestone.
• Traceability:
  Maintain 100% traceability through design, build, testing, and release.
• Decision Closure:
  Resolve or expedite 90% of open requirement items by their due dates.
• Acceptance-Criteria Coverage:
  Define acceptance criteria for 95% of requirements entering build.
• UAT Quality:
  Keep requirement-related UAT defect leakage at or below 5% of executed test cases.
• Data-Migration Readiness:
  Complete approved source-to-target mappings by the planned milestone.

• Retail PLM and Multi-Track Delivery
  
  Experience:
  
  10+ years of business analysis experience supporting large enterprise retail PLM implementations across multiple brands, business tracks, regions, or rollout waves, using platforms such as FlexPLM, Centric, or Lectra;
  FlexPLM experience is preferred.
• Requirements Traceability: Hands-on experience managing hundreds of retail…