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Senior Manager, Customer Relations — Lead Elite Service

Job in El Segundo, Los Angeles County, California, 90245, USA
Listing for: 24 Hour Home Care - Caregiver Division
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 118000 - 135000 USD Yearly USD 118000.00 135000.00 YEAR
Job Description & How to Apply Below

24 Hour Home Care is seeking a Senior Manager, Customer Relations to lead the client-facing service organization, including the Customer Service Coordinator team and Contact Center. You will deliver consistent, responsive support to clients, families, and caregivers while maintaining strong service levels in a high-volume environment.

You will develop teams and frontline leaders, oversee Contact Center performance, manage escalations, and partner with outsourced providers to continuously improve

Are you ready to take on the Senior Manager, Customer Relations — Lead Elite Service role at 24 Hour Home Care
- Caregiver Division?

The following opportunity is for a Senior Manager, Customer Relations — Lead Elite Service with 24 Hour Home Care
- Caregiver Division.

Our team is growing, and we are hiring a Senior Manager, Customer Relations — Lead Elite Service in El Segundo, CA, United States.

Position Requirements
10+ Years work experience
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