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Member Support Specialist — Chat & Multi-Channel Expert

Listing for: Kinecta Federal Credit Union
Full Time position Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 34000 - 41000 USD Yearly USD 34000.00 41000.00 YEAR

Job Description & How to Apply Below

Kinecta Federal Credit Union is seeking a Digital Member Support Advisor to handle member inquiries via chat and maintain strong knowledge of Kinecta products and services. You will communicate clearly, assist with complex issues, and contribute to member retention and growth.

The role requires excellent written communication, ability to manage multiple chats, and collaboration with cross-functional teams to ensure prompt resolutions and high service quality.

We invite applications for the Member Support Specialist — Chat & Multi-Channel Expert position located in El Segundo, CA, United States.

The Member Support Specialist — Chat & Multi-Channel Expert role at Kinecta Federal Credit Union is now open for applications in El Segundo, CA, United States.

Join us at Kinecta Federal Credit Union as our next Member Support Specialist — Chat & Multi-Channel Expert in El Segundo, CA, United States.

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