Simplified Chinese Customer Support Specialist; MapleStory
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Customer Service/HelpDesk
Job Description & How to Apply Below
Nexon America is seeking a Customer Support Specialist (Simplified Chinese) in El Segundo, CA to address escalated T2 tickets and provide native-level Chinese language support for Maple Story players. This role reports issues to the Production Team to maintain high player satisfaction and loyalty.
The position operates in a hybrid model, with 2–3 days in the office weekly. You will handle translation tasks, coordinate with partners, and use tools like Zendesk, JIRA, and Tableau to improve player
The following role is for a Simplified Chinese Customer Support Specialist (Maple Story) with Nexon.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 33.000 - 40.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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