Fairfield Inn & Suites Los Angeles LAX El Segundo - Housekeeping Assistant Manager OEM

Overview

Join to apply for the Fairfield Inn & Suites Los Angeles LAX El Segundo - Housekeeping Assistant Manager OEM role at Aimbridge Hospitality.

2 days ago Be among the first 25 applicants

$69,000.00/yr - $69,000.00/yr

• Assist in managing the day to day operation of the Housekeeping Department and ensure efficient operations in the absence of the Housekeeping Manager, in accordance with Aimbridge Hospitality standards.
• Work required to complete job responsibilities; overtime applies for OEM associates as applicable.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in accordance with Aimbridge Hospitality standards and the hotel’s scheduling needs.
• Maintain high standards of personal appearance and grooming per brand standards.
• Comply with Aimbridge Hospitality standards and regulations to ensure safe and efficient hotel operations.
• Comply with applicable certifications (e.g., Food handlers, Alcohol Awareness, CPR & First Aid).
• Assist in establishing and maintaining a key control system for the department.
• Ensure proper use of radio etiquette within the housekeeping department.
• Schedule routine inspections of guest rooms, suites and public areas to ensure cleanliness and good repair.
• Assist in controlling expenses and minimizing waste in all areas of housekeeping.
• Participate in the preparation of the annual departmental budget and financial plans.
• Conduct pre-shift meetings and review information pertinent to the day’s activities.
• Assist with inspection of rooms and coordination of staffing according to occupancy and management approval.
• Assist with reviewing Housekeeping staff worked hours for payroll and submit to accounting in a timely manner.
• Assist with employee scheduling according to business forecast, budget guidelines and productivity requirements.
• Assist with the supervision of daily inspections for arriving VIPs as needed.
• Ensure lobbies, guest hallways, guest rooms and back-of-house areas meet Aimbridge Hospitality standards.
• Assist with deep cleaning projects and staff during peak periods.
• Maintain pars of housekeeping and laundry supplies and order as needed.
• Assist with monthly and quarterly inventories and reporting adherence to timelines.
• Ensure guest privacy and security by following Aimbridge Hospitality procedures.
• Respond to guest requests, situations, complaints and incidents promptly and courteously.
• Attend monthly all-employee meetings and other management-required functions.
• Foster professional working relationships and open communication with other departments.
• Assist in monitoring Lost and Found procedures and policies.
• Assist with training of housekeeping personnel according to Aimbridge Hospitality standards.
• Ensure employees are attentive, friendly, helpful and courteous to guests, managers and other staff.
• Use telephone and computer systems for reporting and verifying room status; manage supplies to meet business demands.
• Complete all required reports in a timely and efficient manner.
• Review guest request logs daily to ensure requests are met and address issues proactively.
• Perform other duties as requested by the General Manager.

• At least 3 years of progressive experience in a hotel or related field; or a 2-year college degree with 2+ years of related experience; or a 4-year college degree with at least 1 year of related experience.
• Supervisory experience required.
• Proficiency in Windows operating systems.
• Clear and effective communication skills.
• Ability to evaluate and select among alternative actions quickly and accurately.
• Ability to work well in stressful, high-pressure situations and maintain composure under pressure.
• Strong problem-solving skills and the ability to handle workplace challenges.
• Ability to assimilate complex information from disparate sources and adapt to constraints.
• Active listening skills to understand and resolve concerns of coworkers and guests.
• Ability to work with and understand financial information and basic arithmetic.

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
• Daily Pay available

This is a part of a dual branded property location:
Fairfield by Marriott El Segundo/LAX and the Aloft El Segundo/LAX. The recently renovated Fairfield by Marriott is near LAX with a shuttle service, free breakfast, free WiFi, and comfortable suites. Nearby corporate offices include Northrop Grumman, Raytheon, AT&T, Chevron and Mattel. We are minutes from Manhattan Beach and located on the Pacific Coast Highway.

Seniority level:
Mid-Senior level;

Employment type:

Full-time;
Job function:
Other;
Industry: Hospitality.