Sr. Salesforce Administrator

Sr. Salesforce Administrator

NEOGOV is seeking a highly motivated and knowledgeable Senior Salesforce Administrator to join our Salesforce operations team. You will be a key stakeholder for the ongoing architecture, maintenance, and support of existing Salesforce-related systems, integrations, and platforms.

This is an onsite role (Mon-Fri) at the Draper, Utah office, El Segundo, CA office, or San Clemente, CA office.

• Design, maintain, and optimize Salesforce lead, contact, account, and opportunity processes.
• Support and enhance SDR workflows including lead routing, assignment rules, cadence integrations, and KPI dashboards.
• Implement and refine integrations with sales and marketing productivity tools (Outreach, Gong, Eloqua).
• Create and maintain automation to support prospecting, qualification, and handoff processes.
• Optimize lead scoring, lifecycle stages, and MQL/SQL criteria in collaboration with marketing and SDR leadership.
• Build and manage forecasting, pipeline health, and activity reporting for sales leadership.
• Collaborate with the sales and marketing stakeholders to gather requirements and implement customizations to enhance functionalities.
• Demonstrate excellent analytical and communication skills with ability to translate technical requirements to business stakeholders.
• Stay up to date with the latest Salesforce releases, updates, features and recommend best practices for optimal system performance.
• Actively participate in team meetings and be a part of planning and design sessions with the internal and external stakeholders.
• Prepare user training materials and conduct periodic training sessions.

• 6+ years of Salesforce Administration experience including valid Advanced Administrator certification(s).
• Experience with ETL tools, data loaders.
• Experience with Sales Engagement platforms (Salesloft, Outreach, Groove).
• Strong reporting background using standard Salesforce Lightning reports and Dashboards.
• Experience building Flows, Workflows, Validation Rules, and having fundamental Database knowledge.
• Excellent communication skills with the ability to translate complex requirements to business stakeholders.
• Strong analytical skills and ability to translate business needs into scalable solutions.
• Experience working in a scrum environment and managing sprints and stories effectively.

• Competitive Wages
• Comprehensive Benefits package (medical, dental, vision, etc.) for full‑time employees effective Day 1
• Generous PTO to support work‑life balance
• 401K Matching
• 12‑week Paid Parental Leave
• Autonomy to grow and find your career path with supportive leadership
• Inclusive and diverse work environment

NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non‑merit factors.

Mid‑Senior level

Full‑time

Information Technology

Software Development