Data Analyst

About Nexon Nexon America is a branch of Nexon Co., Ltd., a global video game publisher and leading developer of online virtual worlds for PCs, consoles, and mobile devices. Nexon proudly offers celebrated franchises like Maple Story and Mabinogi that have been enjoyed by millions of players for over two decades. When we founded our Nexon America branch in 2006, we made it our goal to bring those unique games to western players using a player-first approach.

We achieve that goal by applying our team’s outstanding free-to-play expertise and live game support to every decision, every day.

But we’re committed to more than our games! Here at Nexon America, we’re all about open communication, diversity, mutual respect, and collaboration, so we can bring out the best in each other. Nexies find support, friendship, and career growth all in one place! And because we know a healthy work-life balance is the key to happiness, Nexies also enjoy flexible hours, a hybrid work model, and extra perks like food trucks, happy hours, and team events.

It’s why we’ve earned the Great Place to Work certification for 6 years running!

We’re looking to expand our team with passionate individuals who want to learn, play, and grow with us. Ready for a new challenge?

Summary of Position Nexon America is looking for a Data Analyst to provide in-depth data mining and analyses to multiple departments, with a focus on understanding our players and identifying ways to improve the user experience within our games. In this role, you will empower our teams with actionable data derived from your own data exploration, experiments, and analyses.

We are currently working in the office 2-3x a week in a hybrid work model.

Job Responsibilities Design and develop data analyses to create unique business insights; perform detailed data exploration and validation to understand players’ behavior and trends.

Identify key analytic metrics; build interactive data visualizations and present key insights to inform business decisions and drive growth; examine and analyze available information to determine patterns and gaps at a strategic level and recommend a course of action to support internal and external users.

Research and analyze web and game usage data and recommend solutions; analyze the user experience and business processes to identify opportunities for improvement.

Work cross-functionally with internal stakeholders to translate business data needs into analysis specifications and validate requirements against strategic goals and project objectives.

Develop innovative projects and hone cutting-edge skills in Data Cloud technologies, Data Science models, Data storytelling, and AI.Other duties as assigned

Work Experience3+ years of experience in data analytics, sales analysis, consulting, statistics, or a related field

Experience with data extraction and manipulation tools and Data Mining tools

Experience creating data visualization

Online gaming experience preferred

Education, Professional Training, Technical Training or Certification Master's Degree preferred or Bachelor's degree with equivalent experience

Knowledge/Skills Excellent knowledge of statistical analysis

Ability to extract data by writing your own SQL queries

Experience using Tableau or similar BI tools

Experience using Google Analytics preferred

Programming for data analysis (R or Python) preferred

Ability to translate complex data into stories for diverse stakeholders

Strong interpersonal and communication skills

Able to manage shifting priorities in a fast-paced environment

Exceptional Excel and PowerPoint skills

Excellent time and project management skills

Management has the right to add or change duties and job requirements at any time.

Nexon’s Benefits and Perks We offer medical,…