Director; Branch Manager

Director (Branch Manager) at Logistics Company - Japanese Bilingual

We are seeking a Director-level leader to spearhead the U.S. launch and oversee daily operations. This role will play a critical part in building the U.S. organization from the ground up while working closely with headquarters in Japan and the Thailand office.

• Lead the launch and ongoing operations of the U.S. (Los Angeles) branch
• Oversee end-to-end freight forwarding operations (Ocean / Air / Import / Export)
• Manage and grow client relationships in the U.S. market
• Collaborate closely with Japan headquarters and Thailand operations
• Support both operational execution and business development activities
• Build local workflows, processes, and a small operational team as the business grows

• 10+ years of experience in freight forwarding or logistics operations
• Strong hands-on knowledge of Ocean, Air, Import, and Export operations
• Business-level English proficiency (required)
• Legal authorization to work in the U.S. (Green Card or equivalent required)
• Comfortable working in a startup / launch-phase environment

• Japanese language skills or strong understanding of Japanese business culture
• Experience managing operations while supporting sales or customer-facing activities
• Prior experience in launching or supporting new offices or overseas branches

• Communicate honestly and transparently
• Are comfortable saying I don't know—please teach me when needed
• Take ownership of mistakes and focus on improvement
• Proactively think and act, then ask This is how I approached it—does this make sense?
• Can build strong, trusting relationships with leadership and team members
• Bring warmth, flexibility, and approachability to the workplace

• Monthly salary starting from $8,000+ (negotiable based on experience and market data)
• Potential housing and vehicle-related support (to be discussed)
• Standard business hours:
  Monday–Friday, 9:00 AM–6:00 PM
• Flex-time may be introduced in the future depending on business needs

To be a companythat connects people and nations—bridging Japan and the United States by supporting sustainable business and cross-border collaboration.

• Be a core member of a U.S. business launch
• Work closely with an entrepreneurial, forward-thinking leadership team
• Play a key role in shaping the culture and operations of a growing global company