Project Management Director, Facilities

JLL empowers you to shape a brighter way
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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As the US/Global Project Management Account Leader, you will guide a dedicated team managing a large strategic client portfolio that spans interior fit-outs, capital improvements, site work, and complex ground-up construction. You'll serve as the primary relationship owner, driving both the project delivery strategy and the account's overall growth while fostering a "one-team" culture across JLL's platforms. This role demands exceptional client stewardship, thought leadership in solving business challenges, and the ability to navigate ambiguity with confidence.

You'll be responsible for building and leading a geographically dispersed team of project management professionals, managing the account P&L, and ensuring delivery excellence that positions JLL as a trusted advisor. Your success hinges on balancing strategic vision with hands‑on execution, all while championing a forward‑thinking, client‑centric approach.

This role requires 20-40% travel to client sites nationwide. The preferred home base is El Segundo, CA or Mesa, AZ, with additional location options in North Charleston, SC and St. Louis, MO. Remote candidates will also be considered for qualified applicants.

• Lead and mentor a national team of project management professionals, providing coaching on JLL standards, market best practices, and client expectations while fostering their professional development
• Manage key client relationships across all organizational levels, proactively identifying opportunities to introduce relevant JLL services and solutions that address evolving business needs
• Oversee the full project lifecycle for diverse project types including fit-outs, capital improvements, and new construction, ensuring compliance with contractual, jurisdictional, and client requirements
• Drive account strategy development and execution, including managing the P&L to meet or exceed financial targets while maintaining appropriate team sizing and staffing levels
• Interface regularly with project managers, architects, contractors, client stakeholders, and property managers to facilitate seamless project delivery and exceptional client experience
• Manage the client's annual capital plan including year-end projections, variance reporting, and stewardship of capital allocation decisions
• Identify and mitigate project risks related to fees, reputation, and potential liabilities while keeping senior leadership informed of issues that could impact JLL's standing
• Champion process improvement initiatives that enhance consistency, speed, and cost-effectiveness of project delivery across the portfolio

• Bachelor's degree in Engineering, Construction Management, or related field from an accredited institution
• 10+ years of progressive experience in real estate project management leadership roles
• Demonstrated experience leading and developing teams within a corporate or third-party service provider environment
• Strong knowledge of architectural drawings, construction methods, and project financials including budgeting, scheduling, and change order management
• Proven track record managing client relationships at the executive level and delivering successful outcomes across complex, multi-site portfolios
• Ability to travel 20-40% to support client needs and team development across national locations

• Advanced degree in relevant field (MBA, Master's in Construction Management, Architecture, or Engineering)
• Professional certifications such as LEED, AIA, PE, or PMP
• Experience managing projects in a Principal or Account Leader capacity for strategic clients
• Working knowledge of capital plan creation, management, and reporting in corporate real estate environments
• Familiarity with JLL's Adaptive Work platform or similar enterprise project management software
• Experience working with landlords, third-party developers, and navigating…