Breakfast Attendant​/Cook PT – Embassy Suites-LAX South

Embassy Suites Los Angeles International Airport South is currently hiring and energetic, enthusiastic Breakfast Attendant with cooking experience, eager to serve our guests. Their role is responsible for stocking food and service ware for breakfast buffets, clearing tables during the complimentary breakfast period, and stepping in as a breakfast cook when needed, in the hotel’s continuing effort to deliver outstanding guest service and to maximize profitability.

As a Breakfast Attendant/Cook, you would be responsible for stocking food and service ware for breakfast buffets, cleaning tables during the complimentary breakfast period to ensure guest satisfaction, and stepping in as a breakfast cook when needed. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Prepare foods such as cut fruit, coffee, juices, cereals, breads, etc.; replenish food on cold lines and buffets as needed and inspect display tables.
• Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their questions about attractions or other information in the area.
• Stock coffee, juice, milk machines, dry items, china, glass, silver, etc.; set out chafing dishes, steam tables, heat lamps, signs and easels, flowers, newspaper, and self‑serve utensils.
• Bus, clear and clean tables as they become available; wash utensils, china, etc.; clean up spills; remove trash; replenish guest tables and self‑service stations as needed.
• Clean work areas and floors (sweep, mop or vacuum) for appearance and safety.
• Perform additional tasks to include returning reusable foods to storage, cleaning and draining all machines and equipment, and assisting the Comp Breakfast Cooks.
• Make supply list for next day and complete inventory reports.
• Follow hotel standards for safety and security.
• Food Handler Certification is required.

The starting hourly wage is $18.00 per hour and is based on applicable and specialized experience and location.

We look for demonstration of Hilton’s Values:

• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Integrity – We do the right thing, all the time.
• Leadership – We’re leaders in our industry and in our communities.
• Teamwork – We’re team players in everything we do.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Ability to effectively communicate with guests and co‑workers and to fully comprehend guest requests.
• Ability to recognize conditions that promote food contamination and take appropriate action; adhere to sanitation guidelines for handling food when both bussing and stocking.
• Ability to maintain perspective and composure in demanding business situations such as an irate guest, rush of business or being short‑staffed.
• Ability to work cooperatively with others to achieve group work goals.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Knowledge of basic food preparation/grilling techniques and procedures to prevent food borne illnesses.
• Ability to remember, recite, and promote the variety of menu items.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its properties. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality…