Sales Account Manager

The position reports to the VP of Sales / Head of WC. The focus will be to manage assigned key accounts, grow other WC Indies, and develop brand‑new accounts on the West Coast.

• Build and maintain long‑lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
• Evaluate costs for selling products and services for customers’ primary packaging needs.
• Develop and execute strategic plans to achieve sales targets.
• Communicate and inform on the progress of the sales goals.
• Understand industry‑specific trends and landscapes.
• Effectively communicate value propositions through presentations and proposals.
• Be present at the weekly sales internal meetings.
• Ensure that each development is handled within quality requirements, budget, and timing allocations.
• Review with the team based at the factory in China and the West Coast office team to provide feedback and solutions on projects involving customers.
• Communicate and anticipate potential project risks while offering sales reasoning.
• Act as key contact window, ownership of the accounts, complaints, business review, and customer strategy coordination.
• Promote innovative technical solutions to customers.

• Bachelor’s degree or above, fluent in English, with strong cross‑cultural communication skills.
• More than 5 years of experience in the cosmetics plastic rigid packaging industry.
• High level of cosmetics packaging knowledge and some technical knowledge, if possible.
• Strong customer management, coordination, and problem‑solving skills.
• Adaptability to flexible work arrangements, including short‑term business trips or remote collaboration.
• Ability to manage multiple high‑priority projects in a fast‑paced environment and react with a sense of urgency.
• Strong ability to successfully cultivate working relationships and collaborate with colleagues and external partners.
• Proactive self‑starter with a team‑player mentality and a preference to work in a close‑knit, highly collaborative environment.

Mid‑Senior level

Full‑time

Packaging & Containers