Toy Store Associate - Seasonal

2 weeks ago Be among the first 25 applicants

Provide excellent customer service to Mattel Toy Store customers and drive store sales.

• Operate Point of Sale (POS) device and process payments for all guests.
• Enter new customers and update existing customers in the POS system accurately and with correct membership type.
• Maintain an orderly and clean workstation.
• Actively engage with customers to promote weekly specials, add on items and other values and deals.
• Close POS, document sales transactions, track sales metrics and provide reports to management on sales performance and customer feedback at the end of each shift.
• Leave a lasting impression as the FACE of Mattel.

• Greet every customer and provide a friendly and welcoming environment.
• Actively engage with customers to determine their needs and make appropriate product recommendations using comprehensive product knowledge information.
• Promote products, explain features and benefits, and recommend additional products to maximize sales.
• Meet daily service and sales goals.

• Must be able to work at least 3 days per week including Saturday. Full time hours are available though.
• Highly self-motivated team players with a positive attitude and a great work ethic.
• Excellence with customer relations, great communication skills.
• Highly organized and pays attention to small details.
• Impeccable time management.
• Dependable and responsible with an excellent attendance record.
• Ability to manage multiple responsibilities simultaneously and be flexible to changes in priorities and schedules.
• Ability to work collaboratively in a fast-paced and sometimes stressful environment.
• The pay range is indicative of projected hiring range; base pay will be determined based on location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Mattel is an Equal Opportunity Employer and we welcome all applicants.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose by the following behaviors:

• We collaborate:
  One team with shared values and goals; partnership is our process and collective capabilities are our superpower.
• We innovate:
  We seek new and better ways to create products and experiences and welcome new ideas that challenge conventional thinking.
• We execute:
  We are performance-driven, accountable, and empowered to deliver results.

Mattel is a leading global toy and family entertainment company with iconic brands such as Barbie, Hot Wheels, Fisher-Price, American Girl, and more. Our offerings include toys, content, consumer products, digital and live experiences. Since 1945, we have partnered with global retailers and ecommerce companies. Our workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https // and  Mattel is an Equal Opportunity Employer where we value authentic self-expression and provide equal consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender identity or expression, sexual orientation, veteran status, disability status, or any other protected status.

Videos to watch:
The Culture at Mattel;
Corporate Philanthropy.