GSOC Analyst

Hive Watch is a tech-forward, inclusive organization fostering the evolution of the physical security industry. We are a diverse team of forward thinkers who empower each other to find creative and collaborative solutions in an industry ripe for modernization. We are passionate about the problems we’re solving for our customers and equally passionate about the company we’re building.

Hive Watch is here to help security teams pivot from chasing threats to preventing them. We protect organizations, people, and property through the intelligent orchestration of physical security programs. With better communication, more insights, and less “noise”, we are modernizing what it means for businesses and their employees to truly feel safe.

An Analyst located in the Global Security Operations Center (GSOC) is responsible for proactively supporting multiple clients in diverse locations through the use of best-in-class technology for emergency and non-emergency security programs, incoming call triage, event dispatching, and event-driven notification services 24 hours a day, 7 days a week that may include the Hive Watch GSOC Operating System and internal tooling, physical security technologies, OSINT intelligence and notification platforms, and analytic requests.

In an emergency situations, the Hive Watch GSOC directs and coordinates assistance and support for its clients by providing analysis, technical, and advisory assistance for the performance of essential operational services; the escalation of identified security events, and is the central communication intake point for management, control, and reduction of immediate threats to health and safety.

• Provide operational GSOC coverage, which may may include monitoring access control alerts and video feeds, answering calls, dispatching or notifying security officers and maintenance, and liaising with emergency 911 centers

• Conduct organized triage analysis, prioritize, and make decisions under stress

• Maintain concise records of communications, events, and the basis for analytical conclusions

• Independently research and evaluate OSINT, travel alerts, security incidents, and emerging threats across multiple software platforms and intelligence sources

• Assess the credibility, relevance, severity, and likely client impact of incoming intelligence, including incomplete or conflicting information

• Decide whether intelligence warrants escalation, client notification, continued monitoring, or no further action

• Compare possible courses of action and recommend responses to Hive Watch and client leadership teams

• Partner with the Hive Watch Intelligence Program to prepare threat assessments, intelligence reports, executive briefs, and periodic trend summaries for client security leadership

• Work collaboratively with Hive Watch’s and clients’ leadership teams to prepare for, respond to, and recover from incidents and crisis events that may impact our clients, including their personnel, property, business operations, or brand

• Represent and display the Hive Watch core principles of customer service and professionalism

• Communicate and disseminate information to key partners through established communication vehicles and best practices

• Maintain composure during critical incidents and emergencies

• Comply with all Hive Watch rules and guidelines, including safety rules and guidelines, and maintain strict confidentiality

• Minimum 2 years of experience in a security operations center, intelligence analysis, threat assessment, corporate security, emergency management, or a related role

• Demonstrated experience analyzing security intelligence and preparing written assessments or reports for…