Page

Job Details:

Job Location:

Eldersburg Branch - Eldersburg, MD 21784, Position Type:
Hourly, no benefits, Education Level: None, Salary Range: $15.03 - $22.55 Hourly, Job Shift: Day, Evening, and Weekend Hours, Overview

Carroll County Public Library is seeking a dependable, detail-oriented, and customer-focused Page to join our team in Eldersburg, Maryland. This position plays an essential role in maintaining the organization and accessibility of library materials while supporting daily branch operations and delivering excellent service to library customers.

The Page is responsible for shelving and organizing library materials and assisting with circulation and customer service functions as needed. This position works under direct supervision and is ideal for individuals who enjoy organized work, have a strong attention to detail, and are passionate about serving their community through public library services.

$15.03 - $22.55 per hour

Not eligible for benefits.

The initial compensation for this position generally falls between $15.03 and $15.78, contingent upon relevant experience and qualifications.

Average hours are 9 per week or less, with a flexible schedule that may vary.

All schedules are based on the needs of the library.

Must be able to work day, evening, and weekend hours.

Must be 16 years of age or older to work the evening schedules.

This is a year round position.

Performs shelving, shelf maintenance, and related tasks to ensure the efficient organization and retrieval of library materials. Assists with circulation services, provides customer support, and contributes to daily library operations as needed.

• Maintains the organization and professional appearance of library collections by properly handling and shelving materials.
• Delivers excellent customer service through desk assistance, support for online services, and creating a welcoming, productive environment for all visitors. (This includes checking in/checking out, answering phones, assisting with meeting rooms, etc.)
• Retrieves and processes requested materials for inter-branch or customer delivery.
• Maintains professional growth and development through participation in library teams, committees, outreach, and training activities.
• May serve as a passport agent.
• Supports and performs branch-specific services as needed.
• Performs other duties as instructed and assigned.

• Ability to sort materials in alphabetical or numerical order.
• Attention to detail.
• Commitment to outstanding internal and external customer service.
• Ability to use clear, professional communication to create and tailor instructions based on individual needs and experience.
• Working knowledge of library circulation guidelines and policies.
• Proficient in using relevant computer equipment and associated software applications.

• Completion of at least ninth grade
• Must be 18 years of age to serve as a passport agent

• Previous customer service experience
• Working knowledge of library principles and organization

Work regularly demands physical effort in the handling of moderately heavy materials, boxes, carts, or equipment. Regularly pushes and pulls carts weighing as much as 120 pounds; walks and stands on a routine basis for long periods of time; frequently required to stoop, bend, and kneel while shelving.

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, and libraries, e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations, and/or working in moderate outdoor weather conditions.