District Director

Store - BALT-ELDERSBURG, MD

The District Director is responsible for leading and developing a district of retail stores to achieve sales, profit, and operational goals while fostering a positive and engaging experience for both team members and customers. This role requires a results‑driven leader who can build high‑performing store teams, drive business growth, and ensure operational excellence across all locations.

• Lead, coach, and develop Store Managers to deliver sales targets, customer satisfaction goals, and operational excellence.
• Drive business growth by analyzing sales trends, identifying opportunities, and implementing strategic initiatives across the district.
• Champion a positive team member experience by cultivating a culture of recognition, engagement, and accountability.
• Partner with cross‑functional teams (operations, HR, LP, merchandising, marketing, etc.) to align on business priorities and execution.
• Monitor store performance through key metrics (sales, payroll, inventory, customer feedback, etc.) and take action to address gaps.
• Ensure compliance with company policies, procedures, and operational standards.
• Lead by example through regular store visits, providing hands‑on support and feedback to Store Managers and teams.
• Represent company values and act as a culture ambassador within the district.
• Communicate district performance, including progress and actions, to the Regional Vice President.
• Actively seek new methods to improve store productivity.
• Visit the competition often, noting new trends and opportunities to improve our business.
• Lead the shrink, safety, and physical security programs in partnership with Loss Prevention to deliver goals and a safe environment.
• Clearly communicate objectives and priorities to the team, aligning with the Company’s strategic goals.
• Encourage two‑way communications and promote shared learning, empowering team members to resolve issues by delegating tasks to the appropriate level.
• Create a sense of urgency and entrepreneurial leadership style among your team.
• Demonstrate agility in leadership style and flexibility of approach, with strategic (high‑level) and tactical (execution) thinking.

• Recruit, train, and retain top talent to build a pipeline of future leaders.
• Establish an innovative, collaborative, accountable, and inclusive culture that attracts and retains talent.
• Manage performance and be a strong developer of talent; drive succession planning and talent development for areas of responsibility.
• Execute a strong onboarding program for all new and newly promoted managers.
• Build a strong leadership bench for internal future growth through career pathing programs.
• Communicate clear goals and expectations.

• Ensure consistent delivery of an exceptional customer experience that reflects the company’s brand and values.
• Model and ensure store teams provide a great customer experience through operational and interpersonal processes.
• Execute company merchandising strategies to drive customer engagement.
• Lead and support community involvement.
• Develop a culture that empowers team members to maximize the quality and quantity of customer service they offer.

• Execute other corporate initiatives or duties as assigned, including special assignments such as mentoring, merchandise committees, captain ships, etc.

• Bachelor’s Degree

• 6–8+ years of progressive responsibility leading multiple retail business units.
• Fiscal management experience and budget oversight.
• Proven track record of outstanding leadership in managing and motivating distributed teams.
• Passion for the customer, stores, product, and business model.
• Success in overseeing operations team in a results‑driven retail environment.
• Demonstrated ability to achieve goals through influencing, partnering, and developing productive relationships with senior leadership and line managers.
• Excellent people leader, team builder, and collaborator who navigates well through diverse, rapidly changing work environments.
• Energized by challenges, with a strong attention to detail and commitment to…