Part Time Universal Banker Eldersburg

Part Time Universal Banker – 20 Hours – Eldersburg

Apply now to join the Truist team as a Part‑time Universal Banker handling client transactions and cross‑selling products.

Schedule:

1st shift (United States of America). Language Fluency:
English (Required).

Employment Type:

Regular. This position is full‑time qualified for benefits for regular teammates working 20 hours or more per week.

If you have a disability and need assistance with the application, you can request a reasonable accommodation by sending an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

• Provide a distinctive client experience by engaging clients with a friendly manner, facilitating courteous conversation, and conducting both complex and standardized transactions while uncovering needs.
• Educate clients on digital self‑service solutions including ATMs, Online and Mobile banking.
• Support the team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialists.
• Understand the importance of Integrated Relationship Management (IRM) to ensure seamless delivery of Truist expertise and solutions for clients’ unique needs.
• Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
• Commit to advancing individual and product knowledge by attending sales, service and product knowledge meetings and all applicable training classes and web‑based learning.
• Adhere to internal controls, operational procedures and risk management policies and stay informed of all changes in policies and procedures to ensure compliance with current guidelines.
• Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects.

• High school diploma or equivalent education.
• Two years of teller or cash‑handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to master personal computer (PC) keyboard and software skills necessary for branch automation.
• Ability to multi‑task under time constraints.
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
• Ability to travel to accommodate temporary staffing needs as required.
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

• One year of client relationship building or sales experience.
• Knowledge of advanced or complex branch transactions, risk management and loss prevention.
• Experience with sourcing and prospecting for new clients and client relationship building.
• General understanding of bank operations, policies and procedures.

Hourly base salary: $22.00 – $25.00 per hour. Additional incentive pay is available.

Benefits:
Eligible for medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan. Eligible teammates receive at least 10 days of vacation (prorated) and 10 sick days (prorated), along with paid holidays. Additional benefits may apply depending on division.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E‑Verify IER Right to Work