Laboratory Manager

Job Description Summary

The Laboratory Manager is responsible for overseeing daily operations of the clinical laboratory, ensuring high-quality testing, regulatory compliance, and efficient workflow. This role requires a certified Medical Laboratory Scientist (MLS) with at least five years of generalist or a certified Medical Lab Technician (MLT) with at least 10 years of experience and a strong foundation in clinical laboratory science. The Manager provides administrative and technical guidance, supports staff development, and collaborates with leadership to maintain excellence in laboratory services.

Entity: Medical University Hospital Authority (MUHA)

Worker Type: Employee

Worker Sub-Type: Regular

Cost Center: CC000866 COL - Lab (DMC)

Pay Rate Type: Salary

Pay Grade: Health-31

Scheduled Weekly

Hours:

40

• Manage daily laboratory operations across all testing areas (e.g., Chemistry, Hematology, Microbiology, Blood Bank).
• Supports coordination of staffing schedules, workload distribution, and shift coverage.
• Monitors and report turnaround times, test volumes, and workflow efficiency to the lab director and associated administrators.
• Ensure compliance with CLIA, CAP, OSHA, and other regulatory standards.

• Provide technical support and troubleshooting for high-complexity testing.
• Supports technical specialists in the review and validation of test results for accuracy and clinical relevance.
• Orchestrates implementation and validation of new instruments and methodologies, collaborating with vendors and project managers as required.
• Ensures new and updated standard operating procedures (SOPs) are implemented and readily accessible for Care Team Member use.

• Oversee quality control and quality assurance activities for designated laboratories.
• Organizes and engages in internal audits, proficiency testing, and inspection readiness.
• Ensure proper documentation of maintenance, calibration, and QC logs.
• Responsible for monthly reporting of quality metrics to the division laboratory director and division quality coordinator.

• Supervise and mentor laboratory staff, including onboarding and training.
• Conduct performance evaluations and competency assessments.
• Foster a collaborative and professional work environment.
• Develops aligned professional development activities to current workforce and department needs and initiatives.
• Responsible for the hiring and human resource management of all laboratory personnel associated with the designated laboratory.

• Serve as a liaison between laboratory staff, management, and clinical teams.
• Participate in interdisciplinary meetings and contribute to patient care planning.
• Communicate effectively with providers regarding test results and laboratory capabilities.

Education:

• Bachelor of Science (BS) degree in Clinical Laboratory Science from a NAACLS accredited program or Bachelor of Science in a Biological or Physical Science meeting CLIA Federal requirements for Technical Consultant.
• Preferred Education:
  
  MBA, MHA, or applicable graduate degree supporting department operations.

Certification:

• ASCP Board of Certification (BOC) or American Medical Technologist (AMT) as a Medical Laboratory Scientist (MLS) or Medical Laboratory Technician (MLT). If MLT certified, MLS certification must be obtained within 6 months of hire.

Experience:

• Minimum of 5 years of experience as a generalist in a clinical laboratory setting.
• Minimum of 3 years of experience in oversight of laboratory quality and regulatory compliance.
• Prior leadership or supervisory experience preferred.

• Comprehensive knowledge of clinical laboratory procedures and instrumentation, including regulatory oversight of all operations.
• Strong leadership, organizational, and problem-solving skills.
• Proficiency with Laboratory Information Systems (LIS) and electronic health records (EHR).
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a dynamic healthcare environment.
• Ability to lead CAP survey readiness initiatives.

• Mobility & Movement
• Ability to stand or walk…