Communications and Operating Officer

We are looking for a dynamic, positive person with a can-do attitude to join our team at Elgin City Community Trust as a Community Communications and Operations Officer.

The candidate must be organised, flexible with strong inter-personal skills.

The Communications and Operations Officer will play a key role in promoting the Trust’s work by maintaining effective internal and external communications, and supporting the successful delivery and reporting of its community projects.

The role will be responsible for managing the trust's communications and social media presence, producing engaging content, supporting project monitoring and reporting, maintaining financial administration, and developing positive relationships with trust partners, funders, sponsors and other stakeholders.

The role will provide an important link between the Trust’s operational activities and its external audiences, helping to raise awareness, demonstrate impact, attract funding and strengthen the Trust’s profile within the community.

• Manage clear, consistent and professional internal and external communications across the trust.
• Develop written and digital content that effectively communicates the trust's activities, achievements and impact.
• Ensure communications are appropriate for different audiences, including beneficiaries, volunteers, partners, funders, sponsors and the general public.
• Maintain accurate and up-to-date information across the trust's communication channels.
• Ensure the trust's tone, messaging and visual identity are used consistently.

• Manage the trust's social media accounts across relevant platforms.
• Develop and maintain a regular social media content schedule.
• Create, publish and monitor engaging content, including posts, photographs, videos, project updates and promotional materials.
• Monitor social media performance and provide regular analysis and recommendations.
• Identify opportunities to increase engagement, reach and awareness of the trust and its projects.

• Support the monitoring and reporting of the trust's community projects.
• Collect relevant project data, outcomes, statistics, photographs, testimonials and case studies.
• Produce regular project reports for management, trustees, funders, sponsors and partners.
• Ensure reporting requirements and deadlines for funded projects are met.

• Raise and process invoices relating to the trust's activities and projects.
• Maintain accurate records of income and expenditure.
• Assist with financial reporting for projects, grants and funding programmes.
• Monitor project expenditure against agreed budgets and highlight any variances or concerns.
• Provide information and supporting documentation to the trust's accountant, finance team and/or trustees as required.

• Assist in identifying suitable funding, sponsorship and grant opportunities.
• Research potential funders, grant programmes and corporate sponsorship opportunities.
• Assist with the preparation and submission of funding and grant applications.
• Maintain a record of applications, deadlines, awards and reporting requirements.

• Support the trust's wider operational activities as required.
• Attend staff, project, partner meetings as appropriate.
• Maintain confidentiality and handle sensitive information appropriately.
• Comply with the trust's policies, procedures and relevant legislation.
• Promote equality, diversity and inclusion in all aspects of the trust's work.
• Maintain a professional image and act as a positive ambassador for the trust.
• Undertake any other reasonable duties consistent with the nature and level of the post.

The successful candidate will be:

• Organised – able to manage competing priorities and deadlines.
• Communicative – confident in dealing with a wide range of audiences.
• Creative – able to develop engaging content and promote the trust effectively.
• Analytical – able to interpret project and communications data and demonstrate impact.
• Collaborative – able to build strong…