Store Colleague

Store Colleague

Part‑time, £12.71 per hour. Contract Type:
Permanent. Contracted

Hours:

16.

Location:

3B, Springfield Retail Park, Edgar Road, Elgin, Moray, IV30 6WQ
.

As a Store Colleague, you will exceed customer expectations, uphold top pet care standards, ensure excellent operations, and build strong customer relationships. Your work will be at the heart of our pet care centres, ensuring customers have an outstanding experience.

• Outstanding Customer Service:
  Provide personalised and attentive service, ensuring every customer feels appreciated and understood.
• Strong Communication
  
  Skills:
  
  Proficient in verbal and written communication to effectively engage with customers and clearly convey information.
• Effective Problem‑Solving:
  Address customer questions and resolve issues quickly and efficiently.
• Eagerness to Learn:
  Keen interest in ongoing learning and professional development.
• Target Focus:
  Recognise the importance of setting and achieving targets in a retail setting to enhance business performance.
• Team working:
  Understand the significance of collaboration and teamwork in providing excellent customer service and reaching Pet Care Centre goals.
• Flexibility:
  Work shifts that may include evenings, weekends and some bank holidays.

• Attractive rates of pay
• Paid holidays
• Additional leave for birthdays and special occasions
• 20% colleague discount in Stores
• Discretionary annual bonus scheme
• Access to other discounts and benefits
• Opportunity to do charity work in your local community
• Career progression