Sales Consultant

Reporting to:
Retail Supervisor

This temporary position is available for an immediate start and is expected to run until the end of September 2026. The role is contracted at 12 hours per week, working 2 days out of 7. The role includes working some weekends, so flexibility is required.

Rate of pay for this role is £13.45 per hour.

The customer is at the heart of what we do at Johnstons of Elgin and providing a first‑class shopping experience and exceptional service to visitors is paramount.

• Operating the till and carrying out transactions
• Being an ambassador of the company, sharing knowledge of company processes involved in both woven and knitted cashmere products
• Confidently styling & advising customers on fit and styles
• Assisting with visual merchandising, stock management & replenishment
• Taking groups and individuals on guided tours of our vertical mill to highlight the history, craftsmanship and processes involved.

• Have exemplary customer service skills and an understanding of luxury retail
• Have a keen interest in craftsmanship and authentic Scottish textile manufacturing
• Preferably have previous experience within a fast‑paced, customer‑facing environment
• Be a team player
• Have a pro‑active approach and can‑do attitude
• Have excellent communication skills
• Be able to stay calm under pressure
• Have high attention to detail and drive high standards on the shop floor
• Have strong commercial awareness and keep up to date with the latest fashion trends

Whilst previous experience is beneficial, we are more interested in finding personable individuals with diverse skillsets, capable of undertaking in‑house training to learn the role. You may be skilled in languages, have a great sense of humour, a vivacious personality, fabulous customer service skills or the ability to tell an amazing story—the list goes on.

Johnstons of Elgin is proud to be an equal opportunity employer wholly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity.

We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking.

We endeavour to provide reasonable accommodations for individuals with disabilities and encourage any candidate who requires assistance to contact us