Automotive Dealership Service Porter - McGrath Honda of Elgin

Automotive Dealership Service Porter - McGrath Honda of Elgin

Alliance Dealer Solutions is hiring Service Porters for our automotive dealership partner, McGrath Honda of Elgin. This role offers opportunities for advancement for customer service-minded individuals.

Join our team as a Service Porter. You will play a crucial role in the service department, ensuring the smooth operation of the dealership. A Service Porter is a "Jack of all trades" and is essential for maintaining an efficient and organized service drive. Demonstrating friendliness, a willingness to help, and practicing safe driving techniques are key to excelling in this role.

• Vehicle Preparation:
  Prep the vehicle immediately after the greeter has greeted the customer to ensure a smooth workflow.
• Vehicle Movement:
  Move vehicles to the front of the service drive to maintain an organized area; practice safe driving and perform key control.
• Vehicle Relocation:
  Move service vehicles to designated locations (detail, service lot, shop, tinting area). Record the spot number and place the key in its proper location (never in pockets).
• Vehicle Maintenance:
  Ensure vehicles are well-maintained while in our care and practice safe driving techniques.
• Vehicle Delivery:
  For pickup, ensure the vehicle is clean, free of indicator lights, and that radio and climate controls are set appropriately.
• Other Duties as Assigned:
  Perform other tasks as required to ensure smooth dealership operation.

• Move with Urgency:
  Move quickly when not operating the vehicle, and always drive safely.
• Safe Driving:
  Adhere to safety rules discussed in safety huddles.
• Stay Present:
  Remain focused and attentive while handling customer cars.
• Ask for Help:
  Seek assistance when needed.
• Learn and Adapt:
  Continuously understand the site and its operations to improve efficiency.

• Customer Service Orientation:
  Friendly and helpful attitude toward customers.
• Attention to Detail:
  Maintain vehicle quality and cleanliness with no detail overlooked.
• Reliability:
  Punctual and responsible in duties to ensure smooth service drive operations.
• Physical Stamina:
  Ability to stand, walk, and lift for extended periods.
• Safe Driving
  
  Skills:
  
  Practice safe and courteous driving when moving vehicles.
• Adaptability:
  Adjust to changing situations and tasks.
• Team Player:
  Collaborate effectively with colleagues.
• Professionalism:
  Maintain neat appearance and professional conduct.
• Communication
  
  Skills:
  
  Clear and concise communication with customers and team members.
• Problem-Solving Ability:
  Quickly identify and resolve issues during the service process.

• High School Diploma or Equivalent: GED or high school diploma required.
• Valid Driver's License:
  Required for moving and positioning vehicles safely and legally.
• Age Requirement: 18 years or older.
• Previous
  
  Experience:
  
  Helpful but not required.

• Ability to stand, walk, and run for extended periods.
• Ability to lift up to 50 pounds.
• Ability to work outdoors in various weather conditions.

• Competitive salary with immediate earning potential.
• Health, dental, and vision insurance options for full-time team members.
• Team member discounts and special offers on products, services and experiences.
• Opportunities for career advancement and promotion.
• Guest services training and professional interaction techniques.
• Problem-solving skills development.
• Team-building focus and tools for future endeavors.
• Opportunity to work with popular car brands.
• Recognition for excellent performance and great earning potential.
• Gain new skills and work with great people in an energetic and growing company.

Alliance Dealer Solutions offers a comprehensive range of automotive services and values its team members. We provide opportunities for career advancement and a supportive, inclusive environment that prioritizes professional development.

Alliance Service Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

• Entry level

• Full-time

• Management and Manufacturing

• Motor Vehicle Manufacturing

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