Auto Body Shop Service Writer

• Precision Body Works Inc. d.b.a Fix Auto Elgin

Precision Body Works Inc. d.b.a Fix Auto Elgin is seeking a personable, organized Auto Body Shop Service Writer to help customers navigate the collision repair process with confidence. Also known as a Collision Repair Service Advisor, Auto Body Estimator, or Automotive Service Writer, you will be a trusted point of contact from vehicle intake through repair completion. This in-person opportunity offers the chance to combine your automotive knowledge, estimating ability, and customer-care instincts while earning a competitive annual salary and valuable paid benefits.

• Welcome customers, listen carefully to their vehicle concerns, and create a positive, professional experience during every interaction.
• Inspect damaged vehicles, document repair needs, and help prepare accurate collision repair estimates, specifications, and repair orders.
• Coordinate with technicians, painters, parts vendors, and shop leadership to keep repairs moving efficiently and customers informed.
• Communicate repair status, expected completion timing, and recommended services clearly to strengthen customer retention and satisfaction.
• Support quality control inspections before vehicle delivery, helping ensure repairs meet company and customer expectations.
• Use shop management and estimating systems, including CDK or similar automotive software, to maintain complete and accurate records.

• You have experience in automotive service advising, collision repair estimating, auto body repair, general automotive repair, or a closely related customer-facing role.
• You can translate technical repair information into clear, reassuring explanations that customers can understand.
• You are detail-oriented and able to manage estimates, inspections, repair documentation, scheduling priorities, and follow-up communication.
• You bring strong customer service skills, sound judgment, and a commitment to resolving concerns professionally.
• You are comfortable working in an in-person automotive shop environment and can meet applicable pre-employment requirements, including drug testing.

• ASE certification, collision repair training, or related automotive education is valued and can help you stand out.
• Experience with CCC, Automatic Data Processing systems, estimating platforms, procurement, wholesale parts, or shop operations is a plus.
• Background in quality control, diagnostic work, vehicle inspections, closing repair orders, or store management is welcomed.

• This position offers an annual salary range of $37,820 to $56,180, based on relevant experience and qualifications.
• You will have access to 401(k), vacation leave, sick leave, holiday pay, and paid time off.

Fix Auto Elgin provides collision repair, auto body repair, painting, and related vehicle repair services. Join a team where craftsmanship, responsiveness, and customer trust matter every day. You will work alongside professionals who understand that a repaired vehicle represents peace of mind for its owner, giving you the opportunity to make a meaningful difference while building your automotive service career.

Precision Body Works Inc. d.b.a Fix Auto Elgin is an equal opportunity employer. Employment decisions are based on qualifications, merit, business needs, and applicable law.