OCM & LMS Transformation Lead - Contingent

We are sourcing a contingent OCM — LMS Transformation Lead for an upcoming proposal with a national healthcare association. This opportunity is contingent upon receiving the client contract. Inclusion on the proposed project team does not guarantee a subcontract, start date, minimum number of hours, or minimum compensation.

You will lead the people, process, governance, communications, training, and adoption activities associated with the client's transition to a new LMS. A separate technology vendor will implement the platform. This role will work closely with that vendor while leading the organizational changes necessary for successful adoption.

This hands-on role combines change strategy, project leadership, stakeholder facilitation, business-process design, communications, training, readiness assessment, and implementation support.

• Serve as the day-to-day lead for OCM activities.
• Develop and execute a practical change-management strategy and work plan.
• Apply a recognized change framework while adapting it to the client's culture, capacity, and implementation timeline.
• Facilitate discussions with executive leaders, work groups, program teams, technical staff, and external learners.
• Develop stakeholder maps, impact assessments, readiness assessments, risk registers, and adoption plans.
• Help establish governance, decision rights, roles, responsibilities, and accountability for the client's learning portfolio.
• Facilitate alignment among teams with different programs, audiences, funding requirements, and working practices.
• Support the development of consistent processes for free, member-based, and fee-based learning programs.
• Help define which content belongs in the LMS and which should remain on websites, community platforms, events, or other channels.
• Develop practical tools for prioritizing, updating, consolidating, archiving, retiring, and migrating content.
• Work with the LMS vendor to define and document staff and learner workflows.
• Coordinate organizational aspects of user acceptance testing, including participant selection, scenarios, feedback, and readiness findings.
• Develop internal and external communications plans supporting the LMS transition and launch.
• Design and deliver role-based staff training, job aids, videos, checklists, and support materials.
• Help prepare staff and learners for go-live and identify interventions for adoption risks.
• Support early post-launch evaluation, feedback collection, issue prioritization, and continuous improvement.
• Transfer tools, processes, and responsibilities to client staff before engagement close.
• Maintain project documentation and provide timely status, risk, decision, and progress reporting.

• Demonstrated experience leading organizational change for an LMS, enterprise learning platform, or comparable technology implementation.
• Experience with learning and training program development and LMS implementation or use.
• Proven success creating and executing stakeholder engagement, communications, training, readiness, and adoption plans.
• Strong facilitation skills with the ability to build alignment across teams with differing priorities.
• Experience documenting workflows, roles, decision rights, governance processes, and operating procedures.
• Ability to coordinate effectively with technical implementation vendors without duplicating technical responsibilities.
• Experience planning or coordinating user acceptance testing.
• Strong project-management, analytical, writing, and presentation skills.
• Ability to manage multiple work streams within a compressed implementation schedule.
• Availability throughout the anticipated project period - December 2026-June 30, 2027, with a possible short extension through August 2027.