Customer Care Assistant, McDonalds - Elgin

Customer Care Assistant, McDonalds - Elgin

We are recruiting a Customer Care Assistant to support our team in Elgin. As a Customer Care Assistant, you will be the face of your restaurant, dealing with customers and ensuring everything runs smoothly in the customer areas.

Your activities will include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, and maintaining high standards of cleanliness in the dining area and toilets. You will also be responsible for establishing and maintaining positive communication with customers and keeping the manager informed about customer satisfaction.

We are looking for a friendly, welcoming, and courteous individual who can work well as part of a team. Effective communication skills, such as attentive listening and face-to-face verbal communication, are essential. You should be able to maintain high energy levels while working efficiently and productively.

The benefits package includes holiday pay, service awards, meal allowance, employee discounts, and more.

Responsibilities and requirements include:

• Dealing with customers and ensuring everything runs smoothly in the customer areas
• Making children feel welcome and handing out balloons
• Organising special events and looking after customers' specific needs
• Maintaining high standards of cleanliness in the dining area and toilets
• Establishing and maintaining positive communication with customers
• Working well as part of a team and maintaining high energy levels